Lowe's Home Improvement

"Not a good experience. Untrained employees who do not know the basics of store stock sending me to opposite ends of the store, to wrong locations. 4 employees did this including a manager. I asked the manager to walk with me and show me, since I had just been to the area she was sending me to. Midway there she threw a big fit and walked off. I finally found cement blocks (they are not in the garden section) and the cashier refused to ring them up and told me to use the self checkout. I ended up leaving the store and left the metal cart loaded with the blocks. I went to a different location Lowe's and was in and out the door in 10 minutes, and the cashier range it up, no problem. Pooler Lowe's is obviously successful with a certain type of consumer, but I definitely would not go there for building materials because the employees do not know what are building materials. My friend who does construction work said the Pooler Lowe's used to be a good store when it first opened, but it has really gone down hill. The employees seem like they would just as well be working at a BestBuy's as a Lowe's. It was really clueless, and I say that gently. The error is the dishonesty, and they send you to completely wrong location in the store and make no effort to get it right. I avoid the Pooler Lowe's. edit: Your immaturity in business leadership is highly evident in your reply when you answer me by telling me what, "you want." To answer your reply, You shall know them by their works. I prefer you do not insult me with a vacant programmed reply just like the numerous similar vacant replies you put on here to reports similar to mine. Customer service is not your priority. Hiring untrained employees and turning them loose on the public and allowing them to be vacant and dishonest just like you is your mode. You should be ashamed. You do not take care of business, you do not train your employees, you do not hold employees accountable to be honest, accurate, and direct and to seek answers when they do not know. I do not like being lied to by employees. I really do not like being misdirected and lied to by four employees in a row ending in a manager refusing to ring up my purchase so that I can go do my work. Maybe your leadership needs to spend less time enjoying themselves on the golf course. Why would I return to this messed up store after your vacant reply from "management?" Good Luck because you need it. Let me give you a hint, Work Ethic is a Good Thing. You should try it instead of dragging down the USA. I'm not going to give you anything. I have to earn my way. Do you think you are a charity and expect the public to give to you? You're really intent to mess over the public with your main office entitlement complex. You have it so backwards and you set a bad example for corporate governance."

"I love shopping here. Only issue is I want to buy everything and start another project just because I walked in. 4 stars home improvement just don’t buy the lumber unless your building something that’s meant to be crooked!"

"They had what i wanted/needed in stock & at a lower price than Home Depot. Tub/Sink porcelain touch-up and Ceiling popcorn spray. Comparison shopping is a plus. Thanks Lowe's."

"I LOVE the flowers here! One year warranty on them from the day you purchase them. Win/win!"

"It seems like the front end cashiers are here to collect a paycheck. Shy or Shay however her name is spelled. Front end cashier at the self checkout. Was talking on her cell phone via hidden(through her hair band) air pod. Her conversation was rather personal as she was loud and clearly not paying attention to customers (reason she’s at work) to help and provide outstanding customer service. Seems that Shy or Shay forgot all that and wants to have personal calls while on the clock. I mean is Lowe’s failing these employees by not giving them a break or a meal time? Or are these employees that entitled? I can’t do that in my job, how can these employees do this? These employees are the face of the business, their professionalism is what drives us the consumer to return! I could easily go to Home Depot and get better service there. Do better Lowe’s!"