AutoNation Hyundai Savannah Service Center

"Hate that it takes forever to get scheduled. Even with that two hours for an oil change. Foolishly didn’t get my next one scheduled when I was there so that will be another ordeal. Wish they had thought to ask. Takes forever to get an appointment, even for an urgent issue. Giving this up at the end of its lease because it’s way too much hassle to get any kind of service. That said the folks who took care of me yesterday did a nice job they have good coffee and snacks it’s a lovely location if you can get in there"

"AutoNation has been wonderful to me and my father in my journey of purchasing my Venue several years ago and also with getting my vehicle serviced for the first time there in February 2024. Ernest was able to communicate with me via text and ask me questions about my concerns with my vehicle. The service team additionally fixed a recall on my vehicle that I had forgotten to let the service team know about. The team at AutoNation is awesome, helpful, and avaliable to work with scheduling and any questions! THANK YOU!"

"These words can't convey how utterly TERRIBLE my experience with AutoNation Hyundai Service Center has been. Avoid having your vehicle serviced here at all cost. I had a vehicle towed there 2 weeks ago and cannot get a single call back regarding the status. After continually leaving messages, we received a useless message that the car "has been dispatched out to a tech and I should know something this afternoon." Nope, no return call. No update. If you call the service center, no one answers. If you leave a voice mail, no one calls you back. If you use the chat bot, it just sends you back to the useless phone number where you leave another message that won't be returned. I am 4 states away. I was able to talk to someone in Parts Department who promised to walk down the hall and beg someone in service to call me back. Of course, no call back. THE WORST CUSTOMER EXPERIENCE I HAVE EVER EXPERIENCED. Update: Either after the poor Google review or due vase number of messages left, or divine intervention, Melissa assisted and was responsive for the repairs to vehicle. To the General Manager of AutoNation Savannah, you dealership's automated telephone, text, and chat bot system needs to be scrapped. It is terrible. I challenge you as the top executive to test it yourself. Call and try to speak with someone in service. Use the text and chat bot, they just circle you back to the useless telephone numbers Read the negative reviews here. And the salt in the would is when the reply from AutoNation is an apology for the poor service and to contact the General Manager at the same useless telephone number. If this experience didn't negatively effect my spouse as much as it did, it would be comical how bad the automated system is."

"Johnathan Mock II is whom you want to see. He was very helpful, professional and brought the vehicle up to the door for me to view instead of me walking around the vehicle lot. Highly Recommended."