Smitty's Collision Center

"They fixed my friend's car and were amazingly detailed about exactly what her complaints were and what the entirety of the damage was. I wish they had repaired my car. I went somewhere else and got treated horrible. This place was great!"

"Make sure you keep up with every name of every person you speak with here. Nobody wants to honor their word anymore. Had an appointment for an estimate weeks in advance and nobody honored it. They must be paying for that A+ on BBB. Edit: They claim that "You were told numerous times on the phone we were at capacity & could not currently accept your vehicle." This is a lie. I told your team I was towing my car today, 12/27/2023, and that's when y'all did a 180. Check yourself before you try to check me."

"I recently had the pleasure of contacting Smitty's Collision Center for some repairs on my vehicle, and I must say that I am extremely satisfied with my customer service experience. From the moment I called, I felt like a valued customer. One aspect that truly impressed me was their commitment to staying connected and being readily available for any of my questions or concerns. Smitty's Collision Center never left me hanging. They promptly answered all of my calls and were always there to address any of my inquiries. This level of responsiveness made me feel confident and assured throughout the entire process. Moreover, the staff at Smitty's Collision Center went above and beyond to ensure that my car was in the best position for repair. They thoroughly assessed the damage and provided me with detailed explanations of the necessary repairs. Their expertise and attention to detail were evident, and I felt reassured that my vehicle was in capable hands. One particular aspect that stood out to me was their transparency regarding the condition of my car. If my vehicle were to be deemed a total loss, they made sure to inform me right away. This level of honesty and openness was greatly appreciated, as it allowed me to make informed decisions regarding the next steps for my vehicle. What truly sets Smitty's Collision Center apart, however, is the way they treat their customers. From the receptionist to the technicians, manager, and adjusters, everyone I encountered was friendly, approachable, and willing to go the extra mile. They treated me like family and genuinely cared about my best interests. It was evident that they were not just focused on completing the repairs but were also advocates for ensuring my satisfaction. In conclusion, my experience at Smitty's Collision Center was nothing short of exceptional. Their commitment to staying connected, answering all calls, and being available for questions was commendable. They truly went above and beyond to ensure that my car was in the best position for repair. $Additionally, their transparency regarding the condition of my vehicle and their overall customer-centric approach made me feel valued and well taken care of. I highly recommend Smitty's Collision Center to anyone in need of automotive repairs and insurance claims."

"They are on insurance company ( hopefully all) repair services list. They do an excellent job. From keeping you informed to the repair work it! I recommend them fully!"

"I was in a wreck back in January and the crew at Smitty’s did an amazing job of fixing my SUV back up after some major body damage and got me back on the road! They’re very professional and good at what they do. They’re honest and keep you posted on what’s going on with your vehicle when it’s in their shop. Below is some before and after pictures to show just how incredible they are!"