Savannah Toyota Service Center

"I am an out of Towner always skeptical . Allison in the service department is outstanding my car was repaired properly and efficiently and the service that Allison supplied to me made me a future customer. Give her a round of applause and a big raise !"

"Today I just left Savannah Toyota and the truth is I feel like they scammed me big time, I will never go there again and I don't recommend it to anyone, I went because of a problem with a tire pressure sensor, and I arrived there and I went with the car with the same problem but they charged me 169 dollars, according to them, for checking it and they claimed that the sensors were fine, which I'm glad about, but that a cable was causing interference and that's why it showed the air pressure sign. Anyway, I paid and I asked them why they are charging me 169 dollars if they only checked it and basically the computer gives you the information, after talking and trying to explain my frustration in the end they did not help me solve my problem, after the operation More than three hours that basically they let me know that the charge of 169 dollars had been for the 3 hours and the work of the mechanic who in reality did nothing, I imagine that he was sitting waiting for the time to pass to tell me that it was 169 dollars and that my pressure sensors were ok and that the air signal on the screen was through another cable that caused interference. All this bothers me so much and I think it's not because of the money but because of the fact that they treated me like an idiot, That's why I'm just going to sue them and of course I hope that no one goes through this, lack of respect, theft and scammers. People who want to charge others without doing anything for the simple fact that they don't want to do their job well."

"Seating as expected (well maintained, clean, no tears). Wait time as expected & okay. Jason kept me well informed of my maintenance & tire check issues also a couple of other items we wanted an estimate on - Always courteous & pleasant. Thank you"

"I have had my car serviced at this Toyota dealership for over 10 years. I have had very good experiences until today. I scheduled an appointment for 9am. I checked in and told my service rep that I would be waiting while the 100,000 mile check-up was performed. It is now after 3pm and I'm still waiting for my vehicle. My rep has not come to speak to me to provide updates or to ask if I'm okay waiting- not even one time! I went to the desk a little after noon to find out the status and to remind him that I'm waiting and again at 2pm. My only communication has been a text that I received about 30 minutes ago that said that he really had no way to know how long the machining of the rotors would take but was hopeful they would be finishing soon. The rep texted me and I'm sitting 10 yards away. I feel disrespected and am disappointed at the lack of care this person had for my time. ☹️"