KeyBank
41 Main Street, Massena, NY 13662
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
41 Main St, Massena, NY 13662, United States
About the Business
KeyBank is a reputable financial institution located at 41 Main Street in Massena, New York, United States. As a full-service bank, KeyBank offers a wide range of financial services including personal and business banking, loans, mortgages, and investment options. Customers can also conveniently access their accounts and perform transactions at the on-site ATM. With a strong commitment to providing excellent customer service and financial solutions, KeyBank is a trusted partner for individuals and businesses in the Massena community.
Reviews
"The clerk on my visit was very friendly, however I was disappointed with my experience. I came in during my lunch for a wire transfer and was alerted that both individuals that could assist me were on a conference call for an hour. I have never been to a bank that there was nobody that could do a transfer because of a conference call."
"Professional, thorough, and extremely helpful for both personal and business needs. Couldn't recommend this branch more."
"This is a decent bank. They have some turnover, but overall its fine."
"Their overdraft fees are a bit high but other than that, I love this bank. It's a big building and the staff are super polite and helpful. The debit card design is really pretty also."
"This is the worst bank that I have ever had to deal with. They are not organized at all and can never seem to give a straight answer, they only blame someone else. The tellers never seem to take their eyes off of the screen when you are talking to them. The management is poor and obviously inexperienced. If you can use any other bank."
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