The Preserve At West Creek

"It was great experience living at preserve westcreek . Peaceful community , beautiful apartments and we had good time . Electric chargers were great , helped our EV"

"Was informed by Nicolette that we would be owing a TBD balance for damages to our fridge prior to moving out. What we were NOT told, prior to our move-out, was that she would refuse to hire an appliance repair man to fix these superficial dents and instead would be buying an entirely new fridge. The Preserve took our entire security deposit (and more) for the nominal 'dents' pictured below (these are the actual pictures sent to us as 'evidence'). Be careful if you live here, even the slightest bump while moving in/out will cost you over $2000. EDIT: While Nicolette claims in the below response that I 'left out' the last dent, you can clearly see the third dent in my second picture on the left side of the photo, basically reinforcing my point that these dents were superficial. Aside from the above, place is in a very nice area but the quality of appliances, paint, and rugs are pretty cheap (especially for the price you are paying). Parking is also a nightmare; you only get one marked spot and the others are unmarked. If you work a 9-5 good luck getting a spot close to your building."

"Just renewed for my third year. Quiet apartment community at an affordable price within minutes from everything. Management is quick to respond to any questions or issues. I would absolutely recommend!!!!"

"My wife and I have lived here since March ‘21. We enjoy it here. It’s convenient to a lot of local restaurants and grocery store. Our two bedroom, two full bathroom apartment is very spacious. We enjoy the new stainless steel appliances in our updated kitchen. We love our washer and dryer and we have tons of closet space. The process of moving from another state was made easier by Crystin who went the extra mile. It’s been interesting to see the Preserve grow since March. The new clubhouse has amazing exercise equipment and we can’t wait to use the patio and fire pit. There is a nice mix of singles, couples, families and retired people here that makes it a nice place to live."

"My personal experience at The Preserve at West Creek has been second to none thus far. After leaving a property where the service was not an initiative, coming to The Preserve at West Creek has been more than I could have asked for. Crystin was very thorough and transparent during the entire moving in process and selection of an apartment. Nicolette has been so informative to the residents at the property and takes extra care in making sure maintenance needs are met swiftly, and she goes the extra mile to make sure that all aspects of not only the living conditions, but also resident life in general is fulfilling. The Preserve at West Creek is a luxury setting, but includes a family atmosphere where those in leadership make sure their residents are treated fairly and are the priority. Amenities at The Preserve at West Creek provide a resort like feel and give residents options that other sites would not typical provide. Make sure that The Preserve at West Creek is one of your top locations to visit when looking to move to a rental property in NY's Capital Region!"