Pittsford Garden Apartment Homes

"We are mostly satisfied with the apartment, but they promised a new stove 6 months ago and haven't delivered"

"I live in the next complex over but my best friend has lived here for 3 years. The outside grounds are very clean, nice playground and dog park in the middle of the complex. She has never had any issues and have some great neighbors. Good amount of space and in a great location and great price to have Wegmans mins away and lots of good walking areas."

"Red flags turn into reality....all points to this is going to be a.long one year. Dang I should have read the reviews first before I send the lease. They were nice and after they took my money they did not get back to me as quick as they took my money. Neighbors swearing and fighting just doesn't seem like a place for a professional who's got scruples and morals. Just font respond to needs of "this needs fixed" or "why hasn't this been done already" and " I can enter the apartment and leave it there for you since no one is around after hours" no wonder there are so many vacancies. It's like a slum lord here..."

"I was offered a job here in Rochester and had to secure a place to live quickly and inexpensively. I saw one of the One Bedroom apartments online and reached out to the office and spoke with Alayne. Throughout the course of the next 2 days, Alayne went out of her way to assist me in a ton of ways. She showed the apartment to a friend of mine who was local, as I was 3 hours away and had an oncoming snowstorm. She coordinated working on the application process online to make sure I got the property at the price that I had seen, and really went beyond to make it seamless. I was sure I'd never get the unit, but she really seemed to be more than just a leasing consultant and was acting simultaneously in both her company and my best interests. Once I was able to get to Rochester to see the apartment, she was accommodating and kind, took the time to go over every single page of the lease, and addressed my concerns over the fact that there wasn't a door separating the livingroom from the bedroom area. She completely outdid herself working very hard to make sure that a door was supplied, and kept me informed of everything regarding it during every step of the process. I've worked in Management for a decade, and know the difference between someone doing their job, and someone who goes out of their way to do the best they can. Alayne is an incredible employee and deserves nothing but praise for the work, dedication, and kindness that she puts forth on a consistent basis. Also, the apartments are clean, spacious, and generally quiet, especially during quiet hours. The location is outstanding, right between Pittsford Plaza and the proper town of Pittsford. Walking distance to the Erie Canal and other trails. Fantastic and overly fair prices. Do not miss out on this place. You can't do better!"

"Thanks for the offer. I have multiple times with different issues and absolutely no help. Everything from the smell of weed, cars blocking carports, to snow and ice removal. Always the same "we are working on it". Never anything done. Previous maintenance guy Dave was great. Update: new management same old employees. Car parked in the fire lane last night and blocked the access to my carport (that I'm charged for). I was unable to park there, so I parked in the only spot available "the office spot". This morning I had a sign on my window saying my car would be towed. But the car still parked in the fire lane was fine. Great job guys!"