Erie Harbor Apartments
275 Mount Hope Avenue, Rochester, NY 14620
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Erie Harbor Apartments is a premier real estate agency located at 275 Mount Hope Avenue in Rochester, New York. Our apartments offer luxurious living spaces with stunning views of the Erie Canal and downtown Rochester. Our community features a variety of floor plans to suit your needs, along with top-notch amenities such as a fitness center, outdoor pool, and private balconies. With our convenient location near shopping, dining, and entertainment options, Erie Harbor Apartments is the perfect place to call home. Contact us today to schedule a tour and experience the ultimate in modern apartment living.
Reviews
"Went there to view apartments. The staff was excellent and very professional. The offices very clean. Bathroom was very clean and smelled great. The manager was very honest and direct. I hope to become a resident soon."
"Almost impossible to get a hold of someone on the phone and mostly unresponsive to any requests. This place needs better management, a better way to track issues, timely responses, and better communication overall."
"Giving it one star because I can't give it a 0. I have never encountered anything so ridiculous. Before the end of my tenancy, the property used my unit being flooded as an excuse to enter my unit half a month beforehand, throw away my personal belongings and refurbish it for the next tenant. When I tried to contact the leasing office and claim my damages. Ms. Pamela Nowlin, kept changing the subject and would not give me a straight answer as to why she entered my unit and discarded my personal belongings as garbage while I was still paying rent. I was never contacted during this one process! To this day, the property continues to maintain a negative attitude towards my contact. They think that I, as an international student, am a vulnerable person who can be bullied at will. They only smile at you when they collect money and I will never, ever recommend erie harbor for any student at our school."
"Pamela is a rock star and a life saver. She was extremely helpful when I needed it! Highly recommend. Phone system can be hard to get a hold of people but otherwise great experience!"
"My husband and I are retired and moved to Rochester to be near family here. We have lived at Erie Harbor for a year in a beautiful apartment overlooking greenspace and the Genesee River. Our apartment is light and bright and we love, love, love it here! Pam and Andrea in the office are first class managers. Everything here is taken care of promptly and responses from them are very quick, clear, and complete. We truly appreciate the care and pride they take in the property and the professionalism they show! I also need to mention the maintenance staff who are every bit as responsive and professional as the management staff. We have had very few issues here, but if we needed anything, they were right there for us. I would highly recommend Erie Harbor as a great place to live in Rochester NY!"
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