Sedgewick Pines

"Lived there for two years. Office staff were always helpful. Had an adjacent upstairs apartment pipe burst leak water into our unit. Make sure you have renters insurance! Repair work was shoddy. I had to look at a terrible patch job in the ceiling for a year. Any other small issues were resolved in a timely manner. I had a lower two bedroom with garage. My heating bill was $200-$250 a monthly on the budget with national grid. Not sure how insulated they are. Very cold and snowy area. They allow pets. My first year the upstairs neighbor was quiet. The neighbor that replaced him had a dog and was very loud. You can hear EVERY step they take in the ceiling and every sound the dog made. Very annoying. Snow removal is only done if all cars are pulled out of the drive way. So if you park in driveway say good by to snow removal unless you drive around looking for the guy in the snow blower and ask him to come to your apartment. You are responsible for shoveling the walk way to your door. That’s sometimes over 12 inches of snow at a time. I bought a small snow blower to save my back. No dumpster for use. Just a single green can for each unit. Made it a task to get rid of excessive amounts of garbage sometimes. Especially when moving in/out. You must pay a professional cleaning company to clean carpets upon moving out. $150 service. I got my $500 security deposit back. Overall my experience was “ok”. I don’t think these people are out to take advantage of anyone. I suggest factoring in high utility costs when making your decision. ****UPDATE****** I had stopped back into the office to grab some mail after I had moved out. Jennifer sarcastically “thanked ”me for this review and was visibly annoyed by my presence. I told her my review was an honest assessment of my experience. Keep in mind I still gave 4 stars. I gave these people over $20k of my money. I would like to think that my constructive feedback would be welcomed but I guess not! I think Jennifer needs to take some classes on professionalism. I sure wouldn’t treat my customers that way. I only left a review to help others make an informed decision. For us poor folk housing costs are a significant part of our monthly expenditures."

"the lady's and guys that work here at Forest Hill are very nice they always take care of things yards are very clean they treat you very good I've been here 3 years. I like living here and for the one that don't shut your mouth"

"We have lived here several years. the office staff is kind and helpful. If we had every need any special accommodations or had concerns they were addressed and handled with professionalism. The maintenance staff is really attentive to the concerns of the resident. ( added bonus we also have great neighbors. )"

"The service at this apartment complex is very unprofessional. They forget your phone numbers even if you lived there over a year. They come to your front door and demand to know your name, even though you are on the lease and they are the managers coming to your door to ask you a question. They will overcharge you and when you ask for the bill they don’t follow through with it. They will send charges due without a bill. They say they are military friendly but they just want your military bah. Now I’m going to mention the conditions of the apartments themselves. They are falling apart, literal the siding is coming off of the buildings. There is no insulation to speak of and you can actually see there isn’t any where the siding is coming off. You will be able to hear all of your neighbors, not just the ones that are attached to you but the ones that are separated by a yard. They are pet friendly but you will be charged thousands of dollars after you move out for cleaning, even if you use the cleaners they suggest. I have never been charged over my deposit in fact I have had all of my deposits returned to me, but I was charged thousands of dollars even though I used the cleaning services they suggested. They said they had to replace the carpet but I have never received a bill. I called to talk with them and was rudely told by the worker they have on staff to deal with legal issues, that I couldn’t talk with anyone other than her, Claudia. She argued and promised to send a bill she also stated she already had sent something to the address we had just left. I have yet to receive a bill but did receive a letter signed by her that states I owe 2700 and it needs to be paid now or she will take legal actions. I’m not sure for what due to the fact we had to leave before the move out appointment due to my husbands military assignments. They are not flexible and I would never recommend them to anyone."

"Poor at best early 2015. Late 2010 my wife and I moved into one unit down stairs here. Up until and a few months after my deployment 2011-2012 all was good. Little noisy from upstairs neighbor but tolerable. Mid 2012 all that changed with management personal change. By summer 2014 when we retired from the military, we had called the police 6 times about noisy, actually unbearable neighbors up stairs. When we complained to management - the complaint went through both ears as if there was nothing in between. My wife and I are quiet, we offered BBQ meals to the renters upstairs since they could not BBQ. We had 2 well behaved labs, a garden in the back and LOTS of curb appeal. My wife spent her alone time sprucing up the front while I was deployed. Yet, management refused to budge about noise complaints, they also threatened a few times to evict. Yes we were late on rent, cause we have a house where renters stop paying rent. Got us behind. But never did we cross 25 days late. We paid all late fees. When I medically retired from the military, they had the gall to insist we pay 2 YES 2 months rent when we would not even be present in the apartment. They knew I was on a PCS move yet insisted. We cleaned that apartment for 5 days prior to leaving, we even left a few nice items for future resident's. Nothing bad, bathroom shelves and cabinets. In all the apartment was in much better condition than when we moved in. We also had from signing 4 years earlier a credit for last months rent, which was changed to a cleaning credit. Yet the only thing we received from out deposit was a bill for 3000 plus dollars. I never paid this, I had the negative statement removed from my credit profile. Warning!!!!! Ask around - current renters about treatment, care of the premises, and managements follow through with correcting legitament complaints. I gave two stars only because that management may have changed since I left in summer 14."