Hampton Inn by Hilton Schenectady Downtown 450 State Street, Schenectady, NY 12305

"Just completed an overnight stay, and it was terrific. The room was comfortable, roomy and very quiet. The bed for comfortable, there were lots of lights, a number of seating options, and plenty of outlets and charging ports on the nightstands. The bathroom was modern and everything worked well. The breakfast buffet was better than expected, with lots of variety. This lactose intolerant lady appreciated the vegan "butter" spread for the toast and bagels. And my dairy eating husband enjoyed his cheese omelet. There was plenty of parking in the lot, and the location right next to the Proctor's Theater was fabulous for the concern we were attending. Someone did approach my husband in the parking lot, begging for money, but I guess that could happen anywhere where there is an outdoor parking lot. We would still stay there again."

"I am relocating and spent 9 nights here over the past three weeks. It is a clean hotel with friendly staff. I read some of the one-star reviews. I cannot imagine they were reviewing the same hotel. I am re-booking again this week one for four more nights, and then my more permanent location will be ready."

"I love this hotel & have stayed here several times. The rooms are clean & beds are extremely comfortable. There is some touch up painting that could be done here & there but you have to look hard to find all the imperfections. The breakfast buffet is great & included with your stay. I love the make your own waffle station that always has a choice of batter. I’ve tried the cinnamon one but like traditional buttermilk as well. I also enjoy the pastries, cereals & choice of other hot dishes. Staff is friendly & very helpful."

"The thermostat in my room did not work. It was a brisk 66 degrees and with the thermostat at 80 for 30 min still no heat. I asked for another room and then the young man working the desk got rude. I stayed here several years ago and it was good. Not sure what has happened."

"I had booked a room, paid in advance, selected my room and requested a digital key. When I arrived I was told that room wasn't available. Huh? I thought that room was mine for the duration of my reservation. Even if I never showed up the room was paid for. That was the start of the bad experience. The third day there I requested that clean towels be delivered and the garbage emptied. The desk clerk said it would be done that day. It wasn't. I requested again the next morning and again was told it would be done. Later that afternoon I saw a cleaner down the hall from my room and asked her if she had been told my request. She hadn't been but she took care of it anyway. Thank you to her. When i requested a digital key for the room that gave me I was told it wasn't available because I didn't request one in advance. He was right- I didn't request one for that room but the one I reserved! No help whatsoever. The hallways were dirty, and garbage piled up near the elevator the entire 5 days I was there, the pile growing daily. The "free" breakfast was the same items you find in any 3 star hotel. The difference was it appeared what wasn't eaten one morning was served again the next day. One day the sausage was inedible because it had dried out and had the consistency of cardboard. All in all I recommend that this hotel be avoided at all cost."