Van Wyck Hotel & Suites

"My honest experience: friendly check in staff. Late night arrival and seemingly only one person on call. Got my room after 30 minute wait in lobby. Got to the floor and there was a bag of trash in the middle of the hallway and a strong aroma of marijuana throughout. My room had no toilet paper, minimal bedding, and a chirping smoke detector. I got out of there as soon as I could the next morning."

"Lovely outward appearance and centrally located for restaurants and shopping. I have an issue with the cleanliness of the rooms. Dingy shower curtains and some sort of grime on the bath tub. Also no housekeeping. Can’t recommend this place if this type of upkeep is consistent. - Booked 2 rooms for 2 nights Aug 2022."

"This will be quite a forgettable experience. The walk to the subway station is doable. It is within walking distance of the neighborhood's busy eateries and shopping. Do not buy any food from deli places. The room was extremely small and would not be a good fit for accessibility. The office chair in the room was missing a wheel. The carpet was extremely dirty, if you walk on the carpet after a shower, you need to go back and rinse the bottom of your foot again before putting on a sock or a pair of slippers. We didn't put any requests for not being serviced during the day, but for the 3 day stay, there was no cleaning service. As we were checking in, a customer came and complained that their room had only a single set of towels, and they acted like it was a mishap, upon arriving my room, there was only a single set of towel in mine too. So all the rooms probably have only a single set of towels. Shower floor felt a bit slimy and shower drain had residue. The place was quiet and mostly calm. Waiting area sofas had stains all over them, if anything one would want to keep the most common area clean and presentable and that tells a lot about what to expect when you're in your room. Every time we came back to the room following a lengthy NYC day, the room card did not work, we had to go to the reception for reprogramming."

"The entrance was nice and clean and smelt good but the room …. The room was horrible. First off the comforter had lip stick & yellow stains in them. The sheets & pillow cases had mysterious yellow stains in them. I went down to ask front desk for new sheets and comforters (because I had No choice but to stay there) but even the “clean” new blankets had yellow stains . I’m guessing they weren’t washed correctly. The bathroom was actually clean but ALLL the towels had stains in them luckily I brought my own. Plus they didn’t have wash clothes or enough soap. the furniture looked all chewed up and old. The front door didn’t close unless you forced it closed which was unsafe.It didn’t even have a latch on the door. I barely got sleep. The old AC unit in the room was so loud, it kept waking me up. I kept smelling cigarette smoke through out the night .Ugh I just wanted that experience to end so we checked out at like 4 am."

"Hotel was easy on the eyes. They could have cleaned it a lot more. I requested a suite and my pull out did not have a mattress. The staff did fix it fast. The room smelled of old smoke. I needed a room for a night for my mothers funeral. If I had to stay again I won't. It was ok for a quick nap. The pictures online was misleading just my opinion."