Best Western Queens Gold Coast

"Rooms fine but only cleaned every few days. Breakfast not great. Staff ok but not very attentive Miles from Manhattan so avoid if that's where you want to be"

"90% of the photos on this google listing are not of this property. Two seconds into the room, we turned the lights on and they were flickering fluorescent bulbs. The pillow dust covers were yellow and stained. The phone was also horribly yellowed. Not what you would expect at a three star hotel. My gf didn’t want to take her shoes off or put her bag down. We left shortly after checking in; at around midnight, and drove four hours home."

"I’ve always appreciated Best Western for the price to quality of rooms. But this Best Western charged double what we were quoted at time of check out. The room was filthy and the building as a whole is in disrepair. When communicating with the front desk they were rude when we asked for towels/blankets. The pictures are not an accurate reflection of the rooms. I would avoid if you want Best Westerns quality."

"The stay for one night was nice the staff was amazing a plus only complaint is that the walls are thin and on top they put us on the side of the building we’re we are looking into some poor person house but def will go again super clean please fix the elevator it feels like it’s about to snap"

"I would give this hotel 0 stars if I could. The only benefit of this place is it being close to JFK airport. I booked a room and told them we had 5 people the guy I spoke with said the rooms were very big and could accommodate. I realized later that was just to get me to reserve a room. We were coming from out of town. So we very late and didn't get there until 1am but I called before and let them know. When we got there to check in there was a family there that told me they were waiting for over an hour to speak to someone at the front desk. Finally someone showed up and gave us our rooms. When we got to the room I was so upset. It was so small. The sink was next to the beds the bathroom was very close to the beds. it was like a jail cell and definitely uncomfortable for 3 people let alone 5. My uncle had to sleep on the floor and my mom on a chair. Although this was bad we thought maybe we purchase another room so we could all have some good sleep. When we went down to ask the front desk what we could do the front desk clerk was gone. What hotel does that? usually someone is there 24 hours a day, no? Who do you talk to if there's a problem or for extra sheets? I literally could have went behind the desk and did whatever I wanted. There was no number to call. Basically we were there by ourselves. Also the parking lot is small with these beams in between of most the spots making it very hard to park. Worst hotel experience I've ever had in my life and for $200 plus a night I felt like I was robbed. I wouldn't recommend this place to anyone. Maybe my enemy."