Walgreens

"Having Walgreens #10728 is convenient however, every time I buy the milk there it is spoiled. I can't find a place to email the store owner/manager so I hope someone sees it here. You can't let the milk delivery sit outside, it needs to be refrigerated immediately. Also, there is a lot of new people at this store but they need better training and a person dedicated to be around when they need assistance. They can't be expected to help us if management is not there to help them."

"For over 10 years, I have been going on and off to this pharmacy to fill prescriptions. I called this pharmacy today to see if they have one of my prescriptions in stock and they confirmed that they do. My doctor sent over my script to them and when I arrived to pick it up, the woman pharmacist refused to honor it because I couldn’t show a valid drivers license (I had my passport ID, my expired drivers license, my insurance card, my credit card, every other piece of ID) and she still refused me. I was so upset and felt so mislead and confused that I started hysterical crying - I never felt so frustrated and inconvenienced in my life. In addition, the guy pharmacists that works there has been filling my script for YEARS & he verified that he knows me but the woman pharmacist was still turning me away. I don’t know who runs this branch but, it needs a serious revamping. This is not the way pharmacists should be treating long time customers. It was very strange too that they verified that they were going to fill my script then the minute I arrive, they refuse it. If they communicated a refusal to me over the phone, I would have filled it someplace else. I do not like to leave bad reviews. I really try my best to see the good in companies and people but, this experience really was awful & I feel it is my duty to inform the public of there terrible behavior so you don’t go through the same thing I did. Hopefully they hire better employees to take run this Walgreens - the ones there now are just a nightmare."

"Just an awful experience speaking with the pharmacist department manager. She’s very unprofessional, extremely rude. I felt so discriminated by her, I’m not sure if it’s my name but her refusal to even be helpful and to end my call by telling me she refuses to help me and this is her pharmacy and I should fill my prescription somewhere else or go back to the Walgreens I came from. So rude!!! All I wanted to do was move a prescription from a Queens Walgreens to the Oceanside Walgreens. I tried explaining to her I live in Oceanside and it’s an inconvenient to travel to Queens every month. This woman should not work around medication!!"

"The manager (Alexandra) is a worthless witch and I'm told by the regional manager that she won't be employed there much longer. Waiting to transfer in someone with actual customer service skills and the desire to help customers. Very slow employees, regardless of the reason for the wait, in pharmacy as well as outer store cashiers, except for the two young men in pharmacy that look like brothers (one taller than the other, they work their tails off and are very nice). Pharmacy is often excruciatingly slow on the phone and one woman has such poor English diction I have to constantly ask her to repeat herself, and she often does not understand what I say. I'm not against foreign employees, but I feel you MUST speak and understand English very well to work in America, especially when working with prescriptions (people's health)."

"Awful experience. First pharmacy never answers their phone. I had to go in person to see if the prescription I was told they would ordered was there. They had not ordered it as I was told the previous week. Meanwhile, pharmacy tech turned away a 80 something woman on a cane because she didn’t have an appointment. He told her she would have to go home and make an appointment and then come back. I asked him why couldn’t he just make it for her. He said we are too busy. Meanwhile, I was the only person in line. Disgrace. Awful. I will be changing back to CVS where people and their time matter."