Rite Aid

"The people at the registers are always nice and greet when you walk in. However the people in the pharmacy are always rude."

"Pharmacy is always slow and messy for prescriptions. Also today I was told that they weren't taking flu shot walk-ins (even though it's advertised everywhere) because they were too busy - 1pm on a Sunday and only one other person was in the whole store."

"Absolutely terrible! I have no idea what they teach their pharmacist Associates but it's the worst. First off, they make you wait for no reason. They see you but they won't help you right away. Not to mention every time I call they tell me my meds are ready but when I pick them up I ALWAYS have to wait. What's the point of checking ahead and telling the customer the meds are READY when they are NOT. The most infuriating thing was how they put one of my meds back when I called the day before to confirm it was ready and that I would either pick them up later that day or the next. I was not willing to wait on the other one. Btw, get associates with better attitudes who don't toss your meds at you. I didn't have time to wait because I had coworkers waiting for me outside who were more than gracious enough to do the pitstop for me on our lunch break. I'll most likely be going to another Rite Aid with hopefully much more respectable associates."

"For many years I have been doing my business with Rite aid, before that when it use to be Eckerd. I don't know what's going on with any of the Rite aid pharmacy but it is absolutely getting bad. I switched from this one to the other one on Losson and Union and that one is just as bad. 3 people and the pharmacist but the 3 people are all foreigners. I had the one guy tell me that they had to order my medicine,to find out the next day it was there. Just very disorganized. Nobody knew what they were doing. This one at Transit and William the female pharmacist is not friendly and her tech is just miserable. You're working with the public and you need to separate your personal life from work. I've worked in retail for 25 +years. You don't like your job then leave. With that being said I've moved on and I'm now with Walgreens."

"The pharmacist was extremely helpful, my prescription was sent from the hospital to the wrong rite aid. I got no help whatsoever from the other two people who worked in the pharmacy, but the pharmacist overheard the conversation and immediately took care of the problem. He got my prescription from the other rite aid and it was filled. I appreciate that extremely as I was just coming from hand surgery from a hospital. One associate in the pharmacy ignored me completely and the other was absolutely miserable. The only reason I am writing this is it's not my first experience with miserable people in this store at the pharmacy. I have never had a problem with any of the pharmacists at the store.The other workers in the store seem absolutely pleasant and helpful . I have gone to rite aid for over 20 years and I certainly will give the store another chance That's the reason I am filling out this survey hoping for the best."