AAA - Penfield

2156 Penfield Road, Penfield, NY 14526

● Closed

4.2 163

Hours open

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Hours open

Monday:

9:00 AM - 5:30 PM

Tuesday:

9:00 AM - 5:30 PM

Wednesday:

9:00 AM - 5:30 PM

Thursday:

9:00 AM - 5:30 PM

Friday:

9:00 AM - 5:30 PM

Saturday:

9:00 AM - 3:00 PM

Sunday:

Closed

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Location & Phone number

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2156 Penfield Rd, Penfield, NY 14526, United States

585-377-8500

locations.westerncentralny.aaa.com

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About the Business

AAA - Penfield is a reputable insurance and travel agency located at 2156 Penfield Road in Penfield, New York, United States. As a trusted institution, we provide a wide range of insurance services to protect your assets and investments. Additionally, our experienced travel agents can help you plan and book your dream vacation with ease. With a commitment to excellent customer service and a dedication to meeting your needs, AAA - Penfield is your go-to destination for all your insurance and travel needs.

Reviews

Adrienne Alvaro:

"I went in to book a trip with a friend. The person assisting us (Sonya W) could not be any less enthused with helping us. We gave a list of places that we did not want to travel to but did not have a specific destination. We named a couple places and after some typing on her keyboard, she replied there is nothing available with no other information. When another place was suggested we received the same response, “there’s nothing available”. In previous interactions with a “travel agent”, some recommendations or suggestions are made. Unfortunately this was not our experience so we walked out without any information. I would not recommend using them for your next booking which is unfortunate. Customer service was not a priority at this appointment."

1 year ago

Nancy Beach:

"My favorite destination before going on a trip or wanting to explore local activities. Many discounts to parks, hotels, travel, and car rentals. Tell them what you want and they make or suggest all the arrangements! Oh, and the customer service is top-notch! Whether you need roadside assistance or travel ideas, AAA is a gift to yourself or your loved ones!"

1 year ago

Amy Cassidy:

"We recently turned to AAA Penfield to help us book a trip to Hawaii. This was a big trip for us and we thought it was best to turn to someone with more experience. The agent was not familiar with Hawaii, did not research places for us to book, and once we did book our trip and the commission was earned, she stopped responding to emails. We will not be using AAA again for our travel needs."

1 year ago

Carol Chapman:

"Driving class was professional and complete. Instructor was well informed about subject being a former police officer. He took his time to explain the " why's". Thank you for the class"

1 year ago

BJean Gammi:

"20 Sept 2022 AAA has always been where I go to get all my road trip needs. There is a great group of people working here. Everyone here are not only friendly but their more than willing to answer all you're questions about what you may need for traveling."

almost 2 years ago

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AAA - Penfield

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About the Business

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