Albany Med ENT

"Worst experience ever! DO NOT GO HERE!!! 1st off, I am a very easy going person. I try not to let much bother me. This place was the worst, from the reception desk, to the Doctor and then the follow up. I will skip the reception issue and jump right to Doctor. As soon as he came in, he asked me to sit up and then handed me a tissue. I asked what the tissue was for, he said so if this nasty stuff gets on your face you can wipe it off. Never even told me he'd be spraying anything or what it was for. He spray my nostrils and says he'll be back. Comes back and says sit up..take a long skinny 2 foot tube and sticks in in my nose down my throat. Never let me know what he was going to do! It hurt. I asked if the spray was to numb it.. he says to open your sinuses. Very loud spoken and almost rude. Tells me I definitely have a mass in my neck and need a scan. Doesn't really know what it is. I go to reception desk to set up appointment for scan. They say we have to call you once we submit to your insurance. 5 days later, I hear nothing. I call to find out the person who handles is on vacation for another week. So here I am, a mass in my neck that could serious..and I am just waiting to hear back from someone. I ask to file a complaint, they say the manager will call me back. I ask who is head of this practice, she says she doesn't know. Several hours pass and I still have not heard back. The sad part is I pay for insurance. If I had Medicaid and was on welfare I would be taken care of by now. Stay away!!!!!"

"Dr Yoon removed my sons tonsils and adenoids with no complications two weeks ago. She seemed professional to me. What others addressed as concerns in reviews I didn't experience."

"If you're seeing Dr. Michelle Yoon, MD, Cancel your appointment and RUN!! Dr. Michelle Yoon, MD has since fled to NY and is thankfully no longer in Nashua, NH. In summary my surgery was performed incorrectly and had to be done by a different doctor after. She prescribed a medication i told her i was allergic to because" I haven't had it in a while so we'll see how i do", had bad allergic reaction. Had post surgery infection. On another patient's ear incision she said let me know if u can feel this as she used her scalpel, they said they did and it hurt a lot...she continued anyway. worst doctor i have ever experienced and am now terrified of any ENT appointments."

"I have been sick with sinus problems for over 6 weeks. Referred to Dr Yoon. All she did was a CAT scan and then tell me there was no surgery to be performed and that was all. Do not see her! Also the Troy office is a dump"