DeCode Salon - Flushing NY

"I was going to write a long, detailed review about how awful my experience with Jeong was but instead I'll give this review about as much care and attention as he gave me: little to none. I traveled from quite far away to see Jeong, who I found on Instagram. I sent pictures in advance and paid my deposit; I did all the right things. Long story short, when I got to the salon, he talked me out of the red hair I wanted and suggested I go ash brown. After that, he walked away and never came back. Literally. His assistants dyed my hair black and Jeong was nowhere to be found. He literally never even looked in my direction the entire 5+ hours I was there. After I complained about my experience and the black hair I specifically said I did not want, Jeong's behavior was childish and unprofessional at best. He not once offered to fix my hair and eventually told me to stop messaging him because he was not going to reply. I asked for the salon owner's information and he would not give it to me. I am shocked, angry, and appalled. Every day I look in the mirror at this black hair I never wanted, I am reminded of this terrible experience. This by far has been the worst experience I've had at a hair salon in a long time and I will definitely not be going back."

"helpful and accommodating staff. my bleach came out flawless! they got my color wrong, but i dont mind that much because they gave me test strip and im gonna have to redeposit fading dye anyways"

"Decode salon has polite and professional staff. They are very welcoming, helpful and will do the most to make your experience pleasant. I do my hair with Jeong because he’s amazing at what he does. He truly cares about the health of your hair and also gives you what hair color / style you desire. I had brought in silver hair extensions and he matched my hair with them very well ! He’s very professional, kind and a charm to work with! I only trust him to do my hair and will be a forever customer of his."

"Loved the work that was done by Alph Qiu! I came in for coloring - I already had some previous balayage done on my hair but I wanted to go a bit darker for a more natural look. The salon is very clean and the assistants were so polite and gentle. I loved that Qiu was personally working on my hair when compared to most other salons, the assistants would be spending the majority of the time instead. He was very detailed and patient with my hair and understood exactly what I wanted - the final outcome came out even better than what I was expecting! Will definitely be coming back for future hair styling!"