Everlane

"Staff was nice, store was clean and well kept. However, the men's selection was kind of lackluster. I get menswear isn't the focus of the brand, but I'd still like to see more of what they do have in store."

"I feel fresh to death. My attire situation was pretty bleak, but one of the staff there I believe her name was Margaret helped me step my game up. Service was great and the whole experience was seamless. Thank you!"

"Nice staff, but extremely limited stock. The only reason to come here is to try some clothes, but most likely your exact size and your favorite color will not be here, so you will end up ordering online. At least, if you order here, they give you free two-day shipping."

"Nice store! I love Everlane clothing and trust the brand a lot. Their brick-and-mortar stores, this one included, tend to have a rather small selection compared to their website. I usually shop from them online, but came by to grab a pair of pants they had in stock for convenience! Clean store and friendly staff."

"I came here at 11:45am on a Monday. No line. I came to return The Day Magazine Tote in color Marine, and The Form Slide Sandals in color Wine. These were both “Choose What You Pay” that I purchased on the website, and they didn’t live up to my expectations. Customer service was good and the staff was friendly. The Form Slide Sandal was stiff, and I knew the upper would be cutting my toes up any second. Plus, I live in NYC where I literally never wear slides outside on the off-chance a rat scurries over my foot. Better to invest in close-toed shoes. The Day Magazine Tote was also stiff (same leather as the slide?). The handles felt like they would be slipping off of my shoulders all day long. There is no closure on the top, so if I drop or lay my bag sideways, things might fall out. The color wasn’t 100% for me either, as I would have preferred a wine color. As for the store, inventory is low. They didn’t have 2 items I was looking for: The Micro Rib Crew Tee, and The Cashmere V-Neck Sweater. They did have a denim section, underwear, linen tees, dresses, cotton tees, jean jackets, and shoes. Before this street-level store, there was the Everlane Soho Studio. I find this space quite similar to that, so I can see how shoppers are leaving unfulfilled. I believe the objective of that space was to introduce people that preferred a tangible experience of shopping to the Everlane brand. Now that many avid shoppers are familiar with the brand, this concept might not cut it anymore. It sounds to me like shoppers are expecting more of a Uniqlo experience from Everlane. All styles in all colors in the store. Everlane might want to rethink their brick-and-mortar concept."