Spa Ruby

"The reason why I picked this place was because of the reviews and I was in the neighborhood but my experience wasn't good at all. When I first got there, no one even noticed me until 10 min later. I didn't even have a place to sit so I just stood there for a while. I thought I was ignored on purpose but I chose to give them the benefit of the doubt. Then a white lady came in to the store and they noticed her and asked her to pick a color and put her on a chair. There was a nice man who noticed me and he knew I got there before her so he told someone and they said I'm next. The lady who did my nails was terrible. She didn't want to do anything I asked her to. I asked if she could soak me off with acetone because she was hurting me by using the mechanical and she said same thing. Super rude and she used the fast dry before she was supposed to. She also used the wrong glue to replace two of my broken nails. I've been getting my nails done for ages and by different people so I know when someone's not doing the right thing. She said she has Venmo for tips and she was super intrusive and looked at my phone and said I didn't Venmo her right and I had to explain to her how Venmo works. "My phone will show the negative sign because I gave you money and your phone will have a plus sign because you received it". Her Venmo said XIANSHU WEN but idk if that's her account. I had a terrible experience because of her. I still tipped her 20% but she didn't deserve even a fraction of it. They charge $45 for dip if you have short nails otherwise it's $75. It's the most ridiculous thing I've ever heard. I understand if it was like $55 or $60 but come on."

"I do not recommend this nail salon at all. First the nail tech kept getting up to answer phone calls which made me sit there for a long time. Then another women came to do my nails and cut 2 of my fingers. She also rushed and did not put time into my nails. The next day, my nails chipped and I am not happy at all. I also spent a lot of money which was very unreasonable for my nails."

"Came here for the first time as I'm relatively new to the neighborhood and had a great experience. I had dip powder done and my nails look beautiful. Thank you to Jackie! You have a new happy customer."

"Everyone is so nice. Amy is so friendly and always very helpful. Tommy is amazing!! I always get a great manicure and pedicure. Also, Kevin gives the best neck massages."

"Dip powder cracked in 6hrs. I usually get 4 weeks out of my dip Powder manicure. Went to get the one nail that crack fixed within the first 6hrs. Staff got upset because I came in. Stated that I had to wait because everyone was busy. Looked at my nail and thought it wasn’t cracked while it really was until she filed it down and realized I was right. After realizing I was right they fixed the one nail. Flash forward to that same night. A majority of the nails have cracks in them and I’m super unhappy. 1. Because the service that was paid for was done poorly 2. The produce used were not good First and last time. I expected way better for all the reviews"