Valu Muffler Brake Auto Care Center 3099 Delaware Avenue, Kenmore, NY 14217

"Great service, they did a phenomenal job and really great guys to explain everything thoroughly. Very professional. Will be going to them again in the future."

"I brought in my Honda Accord for a 2 front pads and rotors replacement and it took them 2 hours to fix it and it still grinding on the one side as if it never got replaced and 500 dollars on 2 front pads and rotors that's ridiculous and I got the receipt still"

"The guys in there were honest and friendly. Had a tire repaired no doubt Goodyear would have told me it wasn’t repairable. I’ll definitely go back."

"My boyfriend took his car here for work to be done on it a few months ago. He gets the car back,puts $40 of gas in it only for it to stay on E. He takes it back to Valu where they find an error they made in connecting the fuel pump, they fix their mistake and send him on his way. He goes to a different place a few months later and they tell him his fuel pump is damaged and that Valu never fixed their mistake. He has to now pay for something that was not his fault as Valu messed up his car. I wouldn’t trust them"

"If you need a quick brake job or anything like that, they are great. However, if you need any major work, I would go somewhere else. I took my car to the one on main first to have the water pump replaced. It took almost a month to get my car back. Less than a month, I noticed it was still leaking. Then it overheated and shut off on me. I ended up having to take it to the dealer, who informed me that the engine was bad due to the waterpump. After going back and forth with Valu, they said they would fix it even if it meant replacing the engine. They only replaced the water pump again, I asked if I needed a new engine, and they said no. Well, now my car is back at the dealer needing a new engine. So, there went any future visits for me."