Best Buy
1 Crossgates Mall Road, Albany, NY 12203
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
1 Crossgates Mall Rd, Albany, NY 12203, United States
About the Business

Best Buy is an electronics and home goods store located at 1 Crossgates Mall Road in Albany, New York. At Best Buy, customers can see, touch, and experience the latest technology with the help of Home Experts who provide personalized solutions. Whether you're looking to create a home theater, update your Wi-Fi network, or design your dream kitchen, our experts are here to help.
In addition to a wide selection of products, Best Buy offers open-box items at discounted prices, all covered by our Return and Exchange Promise. Customers can also apply for seasonal jobs at Best Buy and receive an employee discount on tech products.
Visit our Experiential Stores to explore in-store showrooms featuring premium products and receive expert advice. Meet with Microsoft, Samsung, Sony, LG, and Apple experts for assistance with their respective products. Best Buy also offers Trade-In options for eligible items and showcases connected fitness gear for health and fitness goals.
Discover the convenience of Google Home voice assistants and Alexa, as well as a variety of smart devices that can be controlled using voice commands. Visit Best Buy in Albany to experience the latest technology and receive expert guidance from our knowledgeable staff.
Reviews
"Went to Best Buy yesterday with my mom to buy a TV. We went back to the TV section and were immediately greeted by Jeff, a young man who was very attentive and helpful. We were looking to buy an "open box TV." He was unsure why the label said "good" vs. "excellent" and opened the box in the store to inspect the TV before we brought it, then replaced it and retaped it all with a good, helpful attitude. It's rare to find good customer service nowadays and even more rare to find excellent customer service with someone who likes helping others and doing their job. Well done, Jeff!"
"Due to the holidays (Christmas) I bought a phone for my cousin at Walmart but it was a "locked" phone. I found an unlocked phone online AND in store/stock at Best Buy which could be picked up in 1 hour after purchasing it. We get there and the place was jammed packed. I let my sister out to get in line inside and I just circled the lot looking for a place to park. I finally snagged a spot in front right before the "no parking" zone. We got there 10 minutes before the 1 hour mark and only waited and additional 10 minutes so the time was 1 hr 10 minutes and the staff was extremely helpful despite how busy every body was. My sister was impressed and said we have to shop here more often"
"I couldn't find a survey to fill out on my receipt, so I figured this would be the next best option. I've been coming to this location for a while, but Drew was absolutely wonderful. I was in this morning hunting for a new gaming laptop, and not only was he courteous, he was extremely well informed on the ways of Best Buy. He's an excellent salesman for sure, he helped me open a credit line, thoroughly explained what I should expect and inadvertently ebbed into buying an even better one on my brand new credit account (no regrets, it's an investment on my end! I need it for gaming, editing, and entertaining). Major props to him having patience for me aswell. I had him running around the store, but he didn't seem to mind. We also had a lovely conversation about our pet cats. Thank you all for your help! Especially Drew of course, and happy holidays!"
"Terrible customer care, ordered a $200 dollar Lego set and they didn’t even put it in a normal box just taped some cardboards around the Lego box and added tape around that to ship. Beware purchasing online at this location."
"I brought my Xbox Series S Carbon Black 1TB from there. It was great! It's functional, no really need of an expansion card. (Yet) It's so much better than to have it's white less storage brother due to the storage."
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People also searched for
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- Alexa Smart Devices
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- Home Theater System
- In-Store Showrooms
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- Microsoft Products
- Open-Box Electronics
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- Samsung Gadgets
- Seasonal Jobs
- Smart Kitchen Appliances
- Sony Tvs
- Trade-In Options
- Wi-Fi Router
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