Salvatore's Old Fashioned Pizzeria

"staff is always extremely rude. food doesn’t taste fresh"

"This particular, Salvators location has always been consistent with their food and atmosphere. I usually either want a pizza or a fish fry and You can almost guarantee you’re gonna have the best in Rochester with this location. The manager Carl is a class act and has an amazing staff working for him. Best pizza in Rochester in my opinion."

"My recent order from them was less than satisfactory. I ordered two subs and a side of fries for delivery, and the ordeal that followed left much to be desired. Firstly, the delivery took an hour and 18 minutes to arrive, despite living just 3 blocks from the store. When I inquired about the status of my order at the 1 hour mark, I was assured that the fries had just been cooked and would be fresh and my order was on its way. However, upon arrival, I found the fries to be old, sweaty, and cold, which suggested they had been sitting for quite some time. When I called to request a replacement for the fries, I was met with an unpleasant attitude from the worker, and it was clear that customer service was lacking. Eventually, they agreed to send a new order of fries, but when the delivery driver arrived, he, too, displayed an extremely unpleasant attitude. To make matters worse, the delivery driver falsely accused me of swearing at the worker on the phone, adding to the overall unpleasantness of the experience. Throughout this entire ordeal, not a single apology was offered for the late and cold food. Given the disappointing service and the decline in quality, I have decided not to use this Salvatores location or any other Salvatores in the future. It's unfortunate that what was once a reliable choice for a meal has deteriorated to this level of service and customer care."

"Drove out from The Cuse to had the Arthur Treacher's Fish n Chips for the first time in 20 years. Tasted just like the old days. Also, had a couple of meat lovers slices while waiting. Ingredients were loaded on and they were not dry at all - cooked just right. All good at this place. Will be returning for sure!"

"I was very pleased with the steak sub I had at this establishment today! It was perfect. The roll was fresh and lightly toasted. The sub was made exactly as I ordered it, and the woman who made it was friendly and obviously cared about making a great sub. She deserves a big raise."