AutoZone Auto Parts

"In 2024 it’s now more important than ever to cherish fantastic customer experiences. We want respectful, kind, efficient and accurate experiences when we go to spend our money. I’ve been auto parts shopping for years, in and out of autozones and advance auto. I’ve never really noticed anything special until I went to my now favorite store Autozone Hauppauge and it’s due to James, think he’s the assistant manager. James is all of those compliments above in addition to provides a perfect customer experience. Nothing is ever a problem for James. Please promote James to the manager and he can create and train the staff to be like him. Thanks James"

"I work up the road on rt 111. About a month ago, I stopped in and James helped me. He came out to my car and said he had the same exact make and model, and gave me a few tips, and was so nice. I stopped in last week to get a new wiper blade and James replaced it so fast I didn’t even know it was done. It turns out I got the wrong one. I needed the one for the driver n got the passenger. I purchased another one and, He advised it’s better to replace them both at the same time. I told him he was a great help and what a great personality. I will never go anywhere else. James goes the extra mile for his customers and is so pleasant."

"The staff could not be more helpful or kind. The problem I had was resolved quickly and efficiently. I will come back here for anything My car needs. I would like to add that Maggie and James Were especially helpful. If I have more needs for my car, I will request to work with them personally."

"My wife and I stopped at this autozone tonight in need of an emergency battery replacement. In the store was James (he said he was the only James at the store but his his name tag so I couldn’t see his name - is that what you teach them to do there at Autozone?) , another employee and 3 or 4 off the clock employees who were “just fooling around” Not a single other customer was in the store. James said the battery was $250 but he couldn’t put it in because that was just a courtesy and with only him, the other dude and the 3’off the clock employees who were “just fooling around”, therefore my wife and I were on our own. What a joke. Had an issue at the airport- looked for the most convenient Autozone on my way home because of good experiences I have had with other stores, but because James wanted to play with his pals at work, my wife and I were out of luck. Well I guess while Auto Zone might not be the last place I ever think of when I have an emergency, it certainly will never be the first place I think of; rather I’ll think of Napa or Advanced Auto Parts as my first choice. I know it’s hard to find competent employees- but this was a friggin joke. James should probably not be left in charge of anything. The place says it was open until 9, but this was 5:15 (and like I said, I was the only customer there) but apparently it wasn’t really open for business; rather it was open for James to play with his friends."

"Had back bulb out and also needed rear wiper blade, staff MARGARET was so HELPFUL, she helped us install new bulb,, and rear wiper blade,, didn't have to go five other stores for help.. this will be our new go to Auto Store. Thanks so much Margaret..."