Five Below 2833 West Ridge Road, Rochester, NY 14626

"My sister was working here and she never received her Paycheck. We going to sue you. This is a bad place to work at, they will give your paycheck within 2 months. And the managers are awful. You can never get in contact with the store because they will hang up on you. What kind if managers are you?"

"I really like Five Below, except for when they play their music too loud. There are lots of great deals all year long, and their Five Above section is the same. Just a suggestion for the busy time of the year, i.e. holiday season, have enough people on staff, especially if the greeter is also managing the checkout area too. People entering the store, looking for help, can't get it if the greeter is tied up with a long line of customers at the "self checkout." I also wish they had a ship to store option. FYI: it would be a great way to get people in the store, too. I'd rather pick up in store and spend extra money during that visit than pay the expensive shipping for just a couple of online items."

"Excellent customer service. I was in line, and a young man employee noticed me struggling. He gave me a huge bag with a smile."

"A bit racist towards me and my family that were children because we chose to live a religious lifestyle. The employees and some customers were rude as heck"

"My son absolutely loves going here. He gets to act like he's grocery shopping like an adult and it is so fun to watch. Only issue was when we were checking out one staff member was rude an insinuating that she thought we weren't going to scan everything. My son's 3 he's still learning and I helped him the whole time to ensure nothing was missed. It was just a bad feeling from that woman ."