Dairy Queen Grill & Chill

6711 Transit Road, Lancaster, NY 14086

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4 727

Hours open

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Hours open

Monday:

10:30 AM - 11:00 PM

Tuesday:

10:30 AM - 11:00 PM

Wednesday:

10:30 AM - 11:00 PM

Thursday:

10:30 AM - 11:00 PM

Friday:

10:30 AM - ?

Saturday:

10:30 AM - 0:00 AM

Sunday:

10:30 AM - 0:00 AM

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Location & Phone number

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6711 Transit Rd, Lancaster, NY 14086, United States

716-276-3482

operationbrainfreeze.com

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About the Business

Dairy Queen Grill & Chill is a popular food destination located at 6711 Transit Road in Lancaster, New York, United States. This institution offers a unique combination of delicious food, refreshing drinks, and mouthwatering desserts. Whether you're craving a juicy burger, crispy fries, or a creamy soft-serve ice cream, Dairy Queen Grill & Chill has something for everyone. With a welcoming atmosphere and friendly staff, this restaurant and store is the perfect place to enjoy a satisfying meal with family and friends. Come visit Dairy Queen Grill & Chill for a truly delightful dining experience.

Reviews

Jamey Kern (Jamey Kern):

"Blizzards are always an easy choice! They are crushing it. I get a turtle pecan blizzard with added heath and I love it! They are reasonable and the kids love it too!"

1 year ago

Marissa Cavalluzzi:

"This was one of the most bizarre drive-thru experiences I've had. After talking into the "place your order" speaker several times, loudly, I thought maybe it was broken and drove straight to the window. Stopping at the window only furthered my confusion, as I yelled, beeped at, and waved my hands trying to get Charles to look up from his phone and realize we were waiting. When he finally put down his phone, to get back to the job he was being paid for, he seemed annoyed we had taken him away from adding to his screen time. The rest won't come as a surprise...anything we asked he had an attitude about. Is the speaker working to order? Yea. Well no one responded to us. Well, that's not my job. WOW Charles! After these very professional responses, I decided we'd take another lap around the drive-thru and try to order again. Again no one answered, and again we were forced to deal with Charles. Again, after telling us it was his first day on the job, and the reason why he didn't know (or seem to care about anything), he was completely rude and seemed bothered by our presence. The ideal way to treat customers spending hard earned money at the restaurant you work out. I can't remember all the rude remarks Charles had while we waited for our blizzards, but I remember everything he said being shockingly rude. So much so, that I made sure to remember the name CHARLES for when I wrote this review. If we didn't love the ice cream so much, we would have definitely just left after he spoke to us with the level of arrogance and disrespect he did. This Dairy Queen location definitely needs to upgrade their employee screening process. If I return to this location, and he is the person involved in my order, I will ask for someone else or leave."

1 year ago

L B:

"Food was good EXCEPT the rotten lettuce on our burgers I picked it all off. Other than that it was good."

1 year ago

Shaliza Szuba:

"They are smiling and polite. Quick to fill our orders and present them upside down. We were just shocked to see how tiny and expensive our mini orders were. They also failed to inform us that their blizzards were only 85 cents if we would have ordered the small ones instead! We even tipped them and we paid $13 dollars total for two mini blizzards in cups the size of two bathroom mouthwash cups!! Shame."

1 year ago

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Dairy Queen Grill & Chill

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