Burritt Motors

"We just recently purchased a vehicle from this dealership and the entire experience was great. Mason was very patient, and knowledgeable. Thank you for making this a seamless process. I will definitely recommend you to friends and family!"

"Let me start out by saying that I really like the vehicle that I purchased from them. However the extras that they offer you such as undercoating rust protection and extended warranty I have an issue with. We didn't want the extended warranty honestly it's too expensive $1,000 a year for 3 years just not worth it even if the drivetrain dropped out it would cost you less than that. We did undercoating we did rust protection we were assured by the salesperson that rust protection covered inside and out. Unfortunately I don't think he knew for a fact that it did. I'm not faulting him I honestly believe that he believed what he told me unfortunately when we had a rust issue it was on the outside and a piece of paint flecked off we brought it in to be fixed only to be told that it doesn't cover that so we spent nearly another $1,000 on something that was not given to us under promise. As far as their organization skills it's total chaos the service person told us that their computers were down so we had to do things the hard way and it took him nearly two days to get our answer of whether it was covered or not straight from anyone at the dealership he had to call the insurance company then when we went in to pick up the vehicle the keys were not hanging where they were supposed to and they had to scramble around looking for them. So in a nutshell vehicles are nice but don't trust the a thing they say unless you have it specifically in writing. And I do mean specifically word for word from the question you asked don't trust the contract it's vaguely written"

"I recently had my first car-buying experience at Burritt Motors, and I’m very impressed!! I went into it a bit indecisive with only a general idea of what vehicle I wanted, but Mason was very accommodating. He went above and beyond to help me find a vehicle that not only fit the criteria of what I wanted but exceeded it. He was very knowledgeable in every aspect, not a single question or concern went unanswered. I left feeling very confident in my choice of vehicle, as well as my decision to go to Burritt Motors!!"

"I like Burritt for several reasons. I got a fair deal on my Buick purchase. My sales woman , Anita, was down to earth, open and honest. She knew her job inside and out. She went out of her way to make sure I got a good car at a good price. I see her friendly face when I take car for service and she’s as friendly now as when I bought the car from her. The car is dependable. I’ve had my car for several years and I’ve not had any problems. It looks and drives like new. Service staff is friendly, efficient honest and not pushy. I feel their price and quality is very good. The waiting area is clean, comfortable and safe. I highly recommend Burritt in Oswego, NY to any customer in search of fulfilling car sales and service experiences."