Advance Auto Parts

"Love this place everyone here is always so chill"

"We called this store 4 times THIS MORNING and not only were we hung up on TWICE, they swore at us, and then told us wrong information. We needed a part which was listed on their site as available and instead of looking for said part, they told us we had to replace the entire drive shaft, which isn't the case. Needless to say, we called their partner store and they had the part and even said we could come look at it before purchase. Thank you!"

"A great big thank you! I wish I could remember the names of the wonderful young women who helped me in the afternoon of Feb 4. I brought in my father’s dead car battery, ready to purchase a replacement. They identified it as an AAP brand (I didn’t know, it was a coincidence to me) that was probably under warranty but sold through Cole, who would have to handle the replacement. They checked to see that Cole was still open at that hour and I was on my way. I feel bad they didn’t make a sale but they couldn’t have been more helpful. Thank you!"

"Got a flat tire while in the area to attend the Sterling renaissance festival when my cat received a flat tire. Not at the festival, but at the campground I was staying at. I recommend you attend the festival if you haven’t gone at least once. It is a great time. Anyway, my friend drove us nearby 30 minutes so I could get parts/tools and advice about what I could do to stop the tire from leaking more. We arrived about 45 minutes before the closing time which was posted on the door as 9pm, as well as on the internet as 9pm. The lights were on, however, the door was locked and no employees were inside the building. We knocked on the door and the window for about 10 minutes and called the store twice, and no one answered. This endeavor was fruitless and a significant waste of time, energy, and gas (which is currently almost 5 dollars per gallon). I recommend traveling further up the road to the autozone or walmart to get anything you may need for your vehicles if you are in need at a later hour."

"Bad Corp policy. Obvious purchase from the organization. Item is defective under warranty and the store will not honor warranty because it did no come from this store. Replace their defective battery from another auto parts store."