HomElectrical, LLC

"Needed to order the wall can for the Cadet wall heater that just got here. Super friendly lady on the phone; got the part identified, checked stock, put the order through, and sent a confirmation number. All within a few minutes. She also has a great sense of humor. Nice working with you folks."

"DON'T BUY FROM THEM!! I had an absolutely horrible experience. I ordered a specialty outlet from them online for a shallow box that I had to fit. I tried to contact them multiple times when it didn't ship when it was supposed to, but never heard anything from them. A week and a half after it was supposed to ship, I finally get an email from them that the item was discontinued. Why was it on your website in the first place then!? And then they offer me a regular sized outlet at twice the price as a replacement! They don't understand what customer service is and obviously can't keep their website up to date!"

"Ordered four unusual light bulbs, got only one. Customer service rep acknowledges I only got one, since it is visible in the box in their UPS delivery photo. Rather than fixing it, the rep says I will be contacted next week by the refund team. They can't or won't ship the missing three bulbs, which I was already charged for, until their "refund team" deals with it. The business appears to just be a drop shipper, at least for this product, which may explain this behavior. Buy somewhere else. Edit: Missing items arrived six days later without further hassle. Raised to three stars."

"Ordered 4 beige heaters, the received 4 white heaters and everyone was damaged as well as the wrong color. Sent pictures like they asked for shipping purposes because they claimed they were dropped shipped directly to me.... After numerous calls and emails I wasn't getting anywhere. Finally asked to speak to a supervisor and was told she was busy. If you look up their return policy it makes it seem easy peasy, . for me that wasn't the case. This company has multiple 5 star reviews but they would've gotten a 0 from me but it wasn't an option"

"What an amazing company, excellent customer service! You had stock on item that I could not find in stock anywhere. The sales rep was very knowledgeable and helpful. She suggested your expedited delivery which was exactly what I needed! She even called me at the end of the day to tell me my order had shipped! I have added you to my regular supplier list. Thank you so much!"