Ezra Medical Center - 60th Street 1278 60th Street, Brooklyn, NY 11219

"I got terrible service. I had a appointment 4:40 and without saying they pushed me off to 5:20. There was no one to talk to. I was talking to the 4 walls"

"I am writing to express my disappointment with my recent experience at Ezra Medical Center. As someone with a mental health condition, I was hoping to receive support and understanding from the customer service team. However, instead, I was met with rudeness and disrespect. I was rescheduled multiple times and even threatened with dismissal if I were to reschedule again. I believe that the way I was treated was inappropriate and unprofessional. The situation has had a negative impact on my mental well-being, and I'm sure that others who may be in a vulnerable state may be negatively affected as well. I'm writing this letter to request that you take the necessary steps to improve the customer service at your medical center. Everyone deserves to be treated with kindness and respect, regardless of their mental health status. I would not recommend this center to anyone!"

"I was so impressed with Ezra Medical Center on my first visit there. First of all, the waiting room one beautifully set up. Very spacious and kid friendly as well. Staff members and extra nice and patient. The nurses are gentle and calm, as well as the doctor. Dr. Lieberman was professional and knowledgeable. She was able to give a full explanation on symptoms and treatments and what everything does. I was very impressed with the way she spoke and how patient and calm she was with children. I definitely recommend coming here."

"Worst service for vaccination. There were people lining up since 7:30AM and two lines are formed. The worker did not inform til 9AM that there is only one line for walk in. People were skipped and numbers were being passed out. Some people that waited since 8AM can’t get a number because they were on the wrong line?? Horrible management as a medical center and horrible staff attitude. Unbelievable."

"Obviously booking way too many people at the same time. Even if you make an appointment, anticipate a 3 hour wait. We left because you could easily contract covid before you even get vaccinated here. Indoor, no social distancing and pure craziness. $100 incentive is not worth it."