Aristotle Psychological 31-09 37th Street, Queens, NY 11103

"Been there for 1.5 months, they will not keep one appointment time, and have changed therapists each visit even though I specifically requested consistency. I make an appointment, they call the day before to change it literally every time. And suddenly the therapist isn’t available. Then I booked for the whole month of January, only to be told right before the appointment that that therapist is overbooked so we have to move our time, instead of the other person they booked over us. How do you double book, it’s a really simple scheduling task. Just got a call that this same therapist is “not in tomorrow” now if this was the first time they moved I might believe it, but I honestly think they are just trying to get out of the double booking they already did. Who is monitoring this!? Stay far away if you want to keep your sanity!"

"Horrible experience. The wait time to make an appointment is long. Without any heads up I was informed that my therapists schedule changed and her new schedule didnt work with mine, so now I have to find a new therapist, one that doesnt work with this practice. Typically a practice will let the patient know a month or at least a few weeks in advanced so that the patient can find a new therapist, not the week of! I spoke to my therapist about it and she wasn’t empathic at all. Extremely unprofessional. I do not recommend this practice"

"Really incompetent staff and old machines. I mean in the sense that they lack modern machines. And their staff have a poor work ethic. The first therapist I had was a Polish woman. She was nice but told me horrible advice. I stopped seeing her. I had another therapist named Edouard Victor that provided little help with my problems. He was much help in the short run, but later he wasn’t competent. He kind of denied my views on myself and told me I was in a self-fulfilling prophecy. I decided to help myself instead and I am getting much better. When people want help, the clinic just denies them help. When I quit seeing him, he tried to guilt trip me into getting more sessions. What a horrible therapist. Another thing to add is that they confirm appointments without the patient’s consent. My advice is seek to therapy or treatment elsewhere and stay away from this clinic."

"Aristotle is an excellent place for therapy. The people there are extremely polite and try to accommodate and help and the therapists try their best to make you to feel better . I recommend this place because I felt so comfortable and nice there. People are very professional and have empathy."

"Their wait time is horrible. The entire facility could be empty and you will still wait 20 minutes to be seen for biofeedback. Additionally, it is impossible to get ahold of their front desk staff. I like my therapist and I can see him remotely but I will never be going into that facility again. If you want competence and quality DO NOT go here."