ShopRite of Lodi

"The whole staff at Shop Rite of Lodi are amazing. Millicent, Rosa, Josue, Eva, Marge, Danielle, Francis, Sue, and Peggy, just to name a few. The managers are so kind and professional. Everyone is friendly and helpful. The food in the bakery, deli, and seafood sections is always fresh. I come here several times per week and I am so thankful to have a wonderful Shop Rite nearby."

"Place is going downhill little by little. They cut back on the supply of roasted chickens so if you don't get there early you can't get one. Couple of months ago they pulled out the liquor store and moved it to a location across the street that means you have to make two stops, they have all but eliminated the cashier staff and replaced with about a dozen self checkout lines. I prefer The 24-hour shop rite in Rochelle Park. The store is twice the size with much better supply and choices, and not one self checkout register, and plenty of cashiers to handle the volume with reasonably short lines."

"I recently had an extremely disappointing shopping experience at ShopRite of Lodi, mainly due to the appalling level of customer service provided by one particular employee. As a disabled individual who relies on assistance, I expected a modicum of understanding and help, but alas, it was far from the case. Upon reaching the checkout counter, the cashier, named Carol, showed a complete lack of empathy and refused to bag my groceries, despite knowing about my disability and obvious need for assistance. Instead, she rushed through the transaction, taking the next customer without addressing my concerns or offering any help. I was left bewildered and frustrated by her dismissive attitude. What was even more disheartening was that the manager seemed equally unconcerned about the issue. When I approached the manager with my complaint, I was met with indifference and what seemed like an attempt to brush off the matter. It was as if my concerns were inconsequential to them, and this only added insult to injury. To make matters worse, as I was leaving the store, I required assistance in moving my scooter, which was in the store's possession. The shopping cart attendant promised to help within two minutes, but he never showed up. I had to make two separate phone calls to the store, requesting them to remove the scooter, so I could leave the parking lot. It was distressing to witness the complete disregard for my situation and the failure to provide basic assistance when I needed it most. In a shocking turn of events, it was another kind-hearted customer who came to my aid, moving the scooter manually since the store's employee never bothered to help. Moreover, the scooter's battery appeared to be in poor condition, adding further inconvenience and discomfort to the already unpleasant situation. The most frustrating part of this ordeal was the store's lack of legitimate excuses for such deplorable customer service. It was an unusually quiet day in the store, with few customers to attend to, which makes the staff's behavior all the more inexcusable. In conclusion, my experience at ShopRite of Lodi was nothing short of a nightmare. The poor customer service demonstrated by the cashier, Carol, and the lack of empathy from the manager has left me deeply dissatisfied. As a disabled individual, I deserve to be treated with dignity and respect, and my needs should not be disregarded. I strongly advise others to reconsider shopping at this location until they address their glaring customer service issues."

"Very large super market. Good selection of just about everything. Very good prices. Always a lot of sale items and generally the lowest prices compared to competitors. Separate liquor department. Did not see a hot foods to go section. Maybe I just missed it as it was my first visit. Lots of parking."