Homeclick

"Such a HORRIBLE company. The customer service is terrible. All I was trying to do was to purchase a replacement part from one of their lights. The girl that answered the phone was SO RUDE. She would not let me speak to say what I needed. I finally asked for a different department. I gave the person the light number that I ordered and told her I needed to purchase a replacement bowl kit. She told me she would get a quote and send it to me. She did!!! She sends me a quote for a Total new light (Not even the one I had) I emailed back and she had NO idea what was going on. DON'T waste your time with this company. They are rude and not helpful at all."

"Please do yourself a favor and avoid this company. We ordered a chandelier that had a latent defect. It was not obvious until after hanging the chandelier. This company has given me the runaround for three months without a proper resolution. The company is now non-responsive. Take your money elsewhere."

"I ordered coffee table online and my confirmation email said that it will be delivered within two weeks. I've been waiting for the delivery day and they did charge my credit card but on the day of my expected delivery I have received an email saying that the table is out of stock and anticipated to be available again note than a month later (not guaranteed). Of course I cancelled my order right away and now I have to look for a table all over again. The worst costumer service."

"I don't normally review companies, but I felt the need to review Homeclick. I was a little worried to order from Homeclick after reading some of the previous reviews, but everything went smoothly and items arrived on time. My building has strict delivery rules and Spencer in customer service was very helpful on providing me with my specific needs. They provided my building management with all the required insurance information and my furniture was delivered to my apartment with no issues. I'm guessing the other reviewers were just unlucky or maybe didn't do something right because I'm currently batting a thousand with 5 out of 5 different orders delivered perfectly within the time frame they said they would."

"Do yourself a favor and find another source. I ordered a 3 piece coffee and side table set from HomeClick, LLC in the fall of 2014. After many frustrating phone calls the items were delivered in February 2015. The delivery men were crude and blunt and did not allow time to review the pieces. As soon as they left, I notices several deep scratches on all three pieces. The finish was actually missing on those areas. I called them right away and was asked to send pictures via email. I sent over ten clear images as well as descriptions and after several months of reaching out to them, abandoned the issue and took the lost. Their customer service team is unprofessional. They want the sale and once it's complete and they have your money, they are done with you! There's a reason they're an LLC!!!"