American Eagle Store

"I bought so many pairs of jeans here and all of them are defective my siblings bought jeans from other stores and they don’t rip target jeans are cheaper and don’t rip it’s a shame that this company has to charge more money for there jeans and they still rip it’s shameful and sad I’ve sent back a pair for a refund because of a defect and It it was a month and I still haven’t received my refund it’s crazy and not even a month of ownership of another pair of jeans it rips again there saying “don’t wash them everyday then it won’t rip but my siblings have jeans from other stores and there was them everyday and it doesn’t rip they had them for longer then me it’s crazy American eagle should be sued and it’s a shame they don’t make there jeans a better quality I WANT ALL MY REFUND AND IM SWITCHING TO OTHER STORES LIKE HOLLISTER!! Hope this business doesn’t go far anymore"

"I had the weirdest interaction yesterday with one of the associates there. I left the store feeling so upset because one of the girl there is so rude. She's the skinny, short, long haired girl that wears glasses! I dont usually leave a review online but she's really the rudest employee I have ever encountered. I looked at the other reviews on this store and there are multiple complaints about her already. The higher ups should definitely do something about this issue. No wonder that store is empty! People would rather shop online!"

"The little girl cashier is so rude! She wouldnt honor my price match bc she said its a diff color and made me walk around the store looking for that specific color on the website. Turns out its the same item! She needs more training! She didn't even acknowledge that she made a mistake! Shes always making my experience in this store terrible!"

"Amanda helped me process a return. She was rude and unprofessional. Did not greet me. Furthermore, when she looked at the merchandise she said “this is not ours” even though it was clearly in American eagle packaging from an online order with tags. We went back and forth at least three times as I responded “yes it is.” She finally turns to whomever I believe her manager or trainer with the tongue ring was (you can tell she was new) and the manager confirmed that yes, the merchandise obviously belongs to American eagle. Amanda then proceeded to say the only return method she could offer me was store credit. I knew this was wrong as this was well within the return policy. The manager then had to correct her to process my return back to the original payment method. This review is not based on her being new, but rather her poor attitude from beginning to end. She seemed miserable to do her job and it made me feel awful. I don’t shop in stores anymore, but the store was the only free option on their website for the return. I felt like I was bothering her just to process a simple return. This interaction is literally why I shop online."

"Nice clothes, specially of you trying to just go to the beach or something and don't want to ruin your more expensive clothes. Not to say it's cheap just saying it's in between so it's good."