Fleur du Mal NYC Boutique 175 Mott Street, Manhattan, New York 10012

"Awful service from the slavic lady with the orange-reddish hair. Maybe it was a bad day but incredibly short with me. Decided it was not a place I would like to spend my money. Fabulous lingerie and clothing, terrible service from this sales associate. She should get a different job."

"I was sent the wrong item for my online order, and although customer service was quick to respond and seemed nice, I still had to wait six more days to receive the correct item with no compensation for having to package up the wrong item and take time off work to take it to the post office. The items seem to be nice quality, but I don't feel very valued as a customer. EDIT: Up one star for customer service kindly following up with me regarding my order to ensure I was satisfied. Thank you."

"I wanted to extend my sincerest thanks to Emily and the team for their outstanding service. Despite an initial online order cancellation, Emily's assistance and the offer of a new order with a generous discount and an extra gift to Dubai were beyond appreciated. The lingerie fits perfectly and is beautifully crafted, showcasing your brand's commitment to quality. Your team's dedication to ensuring a smooth shopping experience, especially with international shipping complexities, was remarkable. Thank you once again for the exceptional service and stunning lingerie. Looking forward to future shopping experiences with your brand!"

"I attended their latest event and it was so much fun! The people there were so cool and the associates helped me even though it was busy. I had a great experience with Amelia who helped me pick out a gorgeous dress that I put on my Christmas wishlist :) So great and I’ll definitely be returning outside of an event!"

"Had a positive experience at Fleur du Mal last weekend. Staff were kind and helpful, even though I arrived close to closing time. They provided helpful suggestions and looked up a couple products for me online. I've already made subsequent online purchases, as the products are amazing! (Even without a perfect bod, I feel confident and glamorous wearing their products!)"