Rent-A-Center 39 North Plank Road, Newburgh, NY 12550

"*** Never got a phone call back like I was told I would in regards to this issue. Andrew Delvalle is the account this is under. Also, never do business with this place. They'll show up to your house demanding payment when it was already done 3 hours prior to them showing up at my house. I've done MANY agreements with this branch but this last one has sealed the deal of me ever continuing business with them (my fiance & I have had an account- never past due, since 2018, had in total 7 agreements in the past) DO NOT PUT ANY CARD ON FILE WITH THEM AS IT DOESNT MATTER IF YOU HAVE AUTO PAY OR NOT, THEY JUST CHARGE YOUR ACCOUNT. This is against the electronic transfer funds act! Called the manager and all they can say is "the credit manager handles that" OK that's great! What if I was going to make a cash payment today? Didn't even give me time to make my own payment and charged me a 1.99 to process the illegal charge . Absolutely horrible establishment & I wish I did my business with the one on 17k"

"Their thieves, I made a partial payment, and they still took my payment full amount with a card that wasn’t even on auto pay their thieves"

"It's great the customer service the employees and the manager and employees are excellent at the rentacenter in newburgh ny on north plank road."

"THE ABSOLUTE WORST!!! Don’t recommend this location at all. Whatever good reviews you see about this place are inside people trying to make the store look good!!! The “Manager” Joseline is a TERRIBLE LIAR and doesn’t remember anything. (I guess making marijuana legal was a benefit to her) she doesn’t call before trying to take money from your account but will LIE and say she did !!!! This store needs more professional employees but more so a more professional MANAGER!!!"

"Horrible Horrible Horrible Tried renting from them scheduled for delivery they never showed never called nothing. Finally 3 days later they tried calling me while I'm working and ended up texting instead to a dead end tried calling management on agreed day and twice I called the store phone just kept on ringing and ringing. What a business huh? It's been another 5 days since then and they have yet to reach out. Again Horrible experience. They can keep their product since they don't want to deliver on the promise and I will take my money elsewhere my advice is DONT DEAL WITH RENT A CENTER"