Lakeview Medical Center 4868 Bridge Road, Suffolk, VA 23435

"Very disappointed in the way they treated my family member. Medical professionals are suppose to provide medical service not talk about patient and say why did they come here instead of ER. Do your job! If you don’t want to do that then stay at home."

"Today was my first time because I normally go to Meade let’s just say today will be my last time going…Didnt feel welcomed at all…Staff is rude and just seems to brush you off….I recently moved in the area and decided to transfer here but I will being going back to Meade even tho it’s a little further"

"I've been going to the Lakeview office on Meade Parkway since I was little, however since I live/work closer to the Bridge Road office I've been going there for about 2 or 3 years. It was has always been difficult dealing with the office staff they are very rude and offended by having to do there job! I've noticed none of the doctors/nurses/staff wear masks anymore. It is a very dysfunctional medical office between the lab and doctor offices. Even the doctor had an attitude. I think its time to change."

"Dr.Parsons addressed my concerns and has been a great physician. Always issues answering the phone in Pediatrics as well as OB-GYN. Both offices have managed to lose entire medical histories. “Our systems are changing” is NOT a valid excuse. this is a doctors office, patients should not have to deal with this. I was hung up on by the OB-GYN dept TWICE (the receptionist had claimed to put me on hold and the call ended. simple issue that should be addressed and could easily be avoided) after missing a call from my dr. I was told “its probably not a big deal” after anxiously waiting about two hours I went there in person and the same person who “put me on hold” helped me and was rude the entire time, on and off the phone. I expressed my concerns to the Dr who put in a word to the office manager. that was 8/19 today is 8/30 and I called to follow up because I had heard nothing back. The office manager essentially told me oh well it was an accident and that it was none of my business whether my concerns had been addressed with the employee or not. “Thats between myself and the staff” Only Two stars for Nurses and Drs. *most* non medical personnel are absolutely unbearable."

"Very challenging when calling to make an appointment with my primary care provider. When provided with the opportunity to speak with the operator, it states this option is not available. Usually have to talk to other departments to book a primary care appointment. The atmosphere is not that welcoming, uncomfortable for the most part. It is not the doctor, my doctor is great and always has been. On the contrary, the nurse makes the appointment slightly awkward and uncomfortable as if she does not want to be bothered or annoyed by me and my child's presence which has happened more than once. Whatever the case, it is time to look elsewhere."