CVS
5001 West Broad Street, Richmond, VA 23230
About the Business
CVS is a multifaceted institution located at 5001 West Broad Street in Richmond, Virginia, United States. As a clothing store, convenience store, drugstore, and health store all rolled into one, CVS offers a wide range of products and services to cater to the diverse needs of its customers. From everyday essentials like groceries and toiletries to prescription medications and health supplements, CVS is a one-stop shop for all your shopping needs. With a convenient location and a reputation for quality products and excellent customer service, CVS is a trusted destination for shoppers looking for convenience and value.
Photos
Hours open
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
7:00 AM - 10:00 PM
Reviews
"I was very pleasantly surprised by what a good non alcoholic drink (canned mocktail and NA spirits) section they had! It’s better than the NA section at almost any grocery store around here."
"I am a longtime CVS customer, faithfully responding to surveys sent after shopping. Each time, for YEARS, I have asked CVS to use its considerable influence with suppliers to provide more enviornmentally responsible packaging -- everything is in plastic and cosmetics are in pump dispensers, making use of all the product impossible. Please stop using plastic bags. You could be a national/international leader in this industry by modeling these practices."
"Usually great service, but absolutely terrible in my recent experience. My meds should have been ready at 11am. I went in at 7pm and was told to wait 15 minutes for fulfillment. An hour later I was told that my meds weren’t in stock and I would need to chase it down at another CVS."
"Pharmacy is the worst. I've used them for about 3 years now. If you have Chronic medical needs and meds please use any other pharmacy. Ive been told I've had co-pays when I didn't. (It truly depends on who rings you up) I've had meds on order for months... been notified prescriptions were ready when they were not. A few weeks ago I had a really judgmental encounter regarding a prescription for needle syringes. I let it slide since it was just a young tech, but today when I went to see if they got the new prescription (since the others were "too specific" to get) the pharmacist herself asked why I need them where am I injectioning.. am I getting this medicine here. Like I'm NOT an IV drug user! I explained why, but it was such an uncomfortable situation. Between the judgmental encounters, false co-pays, and weeks/months of waiting on meds I finally decided to switch."
"Much like the other reviews I had an absolutely terrible interaction with the pharmacist. I have a medication I need and I was on hold for 20 minutes. Once she picked up the phone she was very rude and when I explained which medication I needed, I explained that I just needed it before the end of the day as I was traveling the next day. She told me “I just need to know the medication not you complaining”. I was in SHOCK. Who does this woman think she is??? I am stunned that she’s still employed there especially after reading the other reviews. Publix pharmacy would never. With that being said I’ll never go back EVER."
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