VCA Amherst Animal Hospital

"I took my cat here yesterday 1/16/24 for his bladder being completely blocked. I called before hand to ask them if they could do a payment plan & the lady who answered told me no so I told her I could not afford it and hung up. She then proceeded to CALL ME back 10 minutes later telling me to bring my kitty in and they will work something out with me. When I get there they check him out for no more than 1 MINUTE. They charged me 60 dollars to touch my cat’s stomach for one minute. The veterinarian then proceeded to tell me that I would have to pay 630-790 dollars for him to stay OVERNIGHT all at once & on the spot. I had no choice but to pack my fur baby up and leave because well before arriving they knew I DID NOT HAVE ENOUGH FOR A FULL PAYMENT UPFRONT. Before I left she made me sign a paper saying that if I took him home in his conditions he could’ve died overnight, however he made it through the night. All I can say is this place is money hungry. My kitty has since been taken to another vet & is alright!"

"The ladies there was great I had a sick puppy in a couple days he was back to himself Thank God wonderful place keep up the work ladies yall did a wonderful job"

"They took good care of our dog. Friendly people."

"I absolutely LOVE this place!! The ladies at the front desk (Debra and Rachel) are so friendly and helpful, I'd go back just to talk to them! Dr. Hope and the assistants are also very kind and caring. When I had to put down my pug, "Borg," at 16 years old, I was completely inconsolable. We have no kids, Borg was our child, and the entire practice was there for me to give me hugs and let me cry on their shoulder. It was done in a very professional and loving manner. Thankfully, they also took care of his cremation for me, as I wasn't even able to think clearly!! HUGE THANK YOU for helping me get through that day!!!! Only 1 complaint - they have been short on staff for roughly a year or more now. I believe Dr. Hope is the only vet in the practice and they now have limited hours such as: - closing for lunch - closing on Fridays [Only 8am-6pm Mon-Thur] - No more pick up on Sundays for boarding I truly hope they are able to find other veterinarians (if I were a vet, I would work here in a heartbeat - the staff is just that awesome!). I promise to update easily to a 5 star review if they can just get in some more help! MUCH LOVE!!"

"Best service, the staff has always treated me good. Keep up the good work. (Hank has been such a blessing to our family,. Hank had a rough Life, before my so got him at the pound. Love him."