Clearwater Pools & Spas
570 East Hundred Road, Chester, VA 23836
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
Closed
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Clearwater Pools & Spas is a family-owned store located at 570 East Hundred Road in Chester, Virginia. Since 1989, we have been providing high quality above ground pools, swim spas, and hot tubs to our customers. Our award-winning service department is the largest in the Tri-Cities area, ensuring that you have access to pool and spa supplies year-round.
At Clearwater Pools & Spas, we offer the ultimate in relaxation, therapy, and family fun with our range of hot tubs, swim spas, and pools. Our experts are here to help you find the perfect fit for your needs, and our free buyers' guides are available to help you make an informed decision.
Don't miss our special offer to save up to $6,000 on hot tubs, swim spas, and pools - offer ends April 20th! Visit us at our Chester store or contact us via email or phone to learn more about our products and services.
Reviews
"Stopped to check out what services they provided and to look around the storeroom. Gave my information and waiting for owner to call"
"Great customer service. Tommy(owner) is personally responsive and efficient. He educates us about our pool . Les at Rt 10 location is fantastic with chemicals and helps us use as little as possible. No pressure sales. We use Clearwater for Opening and Closing as well. Quick and efficient. Professional business!"
"They were able to help us solve a problem that another pool store could not. They were super helpful, knowledgeable, and friendly. We have found our new pool store. It's a little farther away, but well worth it."
"The store manager, Les, has always provided fast efficient & polite service. The other store associates are eager to assist and very friendly. It is always a positive experience going to Clearwater."
"I have been a happy customer for the last 6 years. I bought my hot tub when I moved to Va. and received much support, advice, and service from them without any issues. This summer, 3 or 4 of the little bulb covers for the lights cracked off. I assume because of chlorine breaking the plastic down over time. I called to have them replaced. The service technicians came and did the work, and I finally got a bill about a month later. There was a service trip fee of over 400 dollars added to the bill on top of 300+ dollars for the service done along with the new light covers. When I received the initial bill it was not itemized. I called and left a message for the billing person to call me back. She did a couple of days later, and she emailed me an itemized bill. I emailed her back again to see if I could pay this bill in 2 installments due to the size of the bill but never heard back. I did receive another bill in the mail the next day with 2 added late fees attached, 1 for 15 dollars and 1 for 25 dollars. I will be mailing in the balance today so as to not incur any more fees. My brother who owns this same hot tub in NY has had his little light covers crack off too. He sent away for the parts and replaced them himself for 25.00. He was shocked when I told him what it cost to fix mine. Needless to say, this company is not transparent with their costs. There is poor communication in the billing department, and I can't afford their over inflated prices any longer. I will be getting rid of the hot tub, not because I didn't enjoy it, but because it is too expensive to maintain."
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