Sally Beauty 1217 North Main Street, Suffolk, VA 23434

"After having an awful hair mishap, I did what any girl would do and immediately went to Sally’s. I was immediately greeted and the GM helped me herself. She was very honest and sympathetic to me and let me know what I could and couldn’t do with my hair without more damage. In the end, my hair was fixed. Highly Recommend this location."

"Staff was very helpful and respectful every team member I have came accros has been so sweet! Seems like they know about the products I purchased and what I needed deff going back. Actually going today changing a shampoo for the coindentioner purchased the wrong product so I'm swapping it put."

"Friendly staff! Was looking for Ion 20 developer, out of stock up front and staff member was super helpful in locating more for me in the back.. Any time I have been in this store I have always been greeted and helped when needed, its my go-to Sally's location!"

"Terrible customer service from the manager. Returned 4 products. Then tried to purchase products with my coupon... was refused service & told it was their "policy" to not allow people to return items & then use a coupoun. Two completely separate transactions, which is why the logic makes no sense. In the end I had to have a friend come in the store to purchase the items for me with my coupoun since I refused service to be able to purchase the items. Only to find out the items I needed were on sale (2 days prior) at the previous store I bought the products from and this store would not honor the buy 2 get one free promotion that was on my receipt. In the end I decided to only do the return & not purchase any items from this store & will be contacting corporate about the poor service."

"I was told what to buy and how to dye my daughter's hair with the promise of "if you don't like the results, bring the empty bottles and receipt for a refund." Well, $75 later, her hair had little to no change and I was refused a refund."