Beau Totale Salon Aveda

"I made a last minute decision to get someone to color my hair, instead of box dying, for the first time in almost 30 years. I was scheduled for Saturday morning for a thing and when I got there the power was out. I had stripped the color out of my hair so I was walking around with orange/yellow hair and it was either reschedule or go back to the box. Since they weren’t open Sunday I really didn’t have an option. They didn’t owe me anything as it wasn’t their fault the power was out or that I decided to strip the color out of my hair. Then Landy stepped in and told me that she would have to reschedule her clients but would find a way to also see me. She texted me updates throughout the day and following day about the accommodations and what location we would go to based on the power. At 6:30 on a Sunday night she saw me, a first time client who she owed nothing to. She stayed until 9pm and had a smile the whole time. Thanking me for being accommodating because of the power outage. Not only were her customer service skills next level, she took the time to talk with me and go over the options with my hair and walked me through everything and it turned out amazing. I will never be able to repay her for the time she took to help a new client but she will have a repeat customer for sure."

"I went here for a “spa facial” as the website advertised. This location is a hair salon with a room dedicated for facial services. The light was bright and not relaxing. I believe the technician was inexperienced in both technique, equipment operation and customer service. Seek facial services elsewhere."

"I’ve been going to Beau Totale for a long as I can remember … over 20 years . All the stylists have done a great job. After COVID they lost the stylists I was using and I’ve been working with Susan ever since . Susan is super knowledgeable and really gives great advice . She is super attentive to detail and definitely feels her customers represent her when they walk out the door . My only disappointment just recently is they ran out of the product I wanted to buy. That’s never happened before . I hope they can stay on top of the orders. By the way …Last thing I can add , the Aveda products are fabulous ."

"I don’t even know where to begin raving about this business! Susan, the owner, worked on my hair, and the services I received were a haircut, blow dry, and flat iron. From the moment I walked into the store, I was greeted with a lot of professionalism, timeliness, and excellent service overall! I love the haircut that Susan gave me and I will definitely be coming back. I highly recommend you get your hair care services at this salon."

"Susan understands hair. I went for a short style many months ago. Despite three previous stylists viewing the pics of what I was looking for, getting out their scissors, and running my credit card, all 3 were unable to gauge the texture and curl of my hair in relation to the style that I was looking for. Susan (the fourth stylist since going short) was spot on. She looked at the photos of the cuts I liked and we had a real conversation about what would and would not work for me. I love my cute short hair-do! Go see Susan if your other stylist just doesn't seem to be listening to you or just doesn't get the job done right. Susan will!"