Little Caesars Pizza

"The food was excellent once we got it. We ordered and were told by the friendly staff that our order would be ready in 5-10 minutes. We checked back 3 times and it was not ready. An hour later, we received our food. The food was excellent and it was hot, just not ready."

"My main issue was with the general manager for this location. I had a $10 gift card that I was attempting to use. After swiping it three times and being told that there was nothing they could do, I called the number on the gift card to confirm that there was $10 on the card. After I told this to the GM, he continued to tell me that their terminal does this every 7-8 gift cards or so, and that there's nothing they could do. When I asked him what they do to retain those customers, he said, "Well, they normally just use their credit cards." I felt very undermined and undervalued. As a supervisor of a cafe, if I didn't do something to help satisfy and retain a customer, I would get in trouble from corporate. I spoke with corporate's customer service about it, and they were shocked that this happened. Corporate was very helpful and kind. I'm shocked that corporate was nicer and more accommodating than the actual general manager. I am very disappointed and will probably not be returning to this location, which is unfortunate because my friends and I were frequent customers."

"Ordered two pizzas and m&m brownies. Paid online. When I got there I was told they don't have the brownies, ok no big deal I get inventory updates don't always happen in realtime. What was frustrating though was getting home, opening the pizzas, and finding that they weren't completely cooked. Having to spend another 25 minutes cooking then in my own oven so we could eat wasn't part of the plan and is a huge disappointment. Tried calling the store multiple times only to have it ring a few times and then hang up."

"This little Caesars location has made an amazing turn around! Definitely try this place out if you haven't been in awhile. Ordered pizza on their app and was ready on time! The pizza and crazy bread is back to what I'd expect from little Caesars. Great job to management and staff for the turnaround!"

"Ordered 2 pizzas, they were not hot and ready, had to wait 15 minutes. Then the cheese pizza was burnt. The other one was fine but whoever sliced it has clearly never used a pizza slicer before…"