Dunkin'
2500 West Hundred Road, Chester, VA 23831
Hours open
Monday:
5:00 AM - 8:00 PM
Tuesday:
5:00 AM - 8:00 PM
Wednesday:
5:00 AM - 8:00 PM
Thursday:
5:00 AM - 8:00 PM
Friday:
5:00 AM - 8:00 PM
Saturday:
5:00 AM - 8:00 PM
Sunday:
5:00 AM - 8:00 PM
Photos
Location & Phone number
2500 W Hundred Rd, Chester, VA 23831, United States
About the Business

Dunkin' is a popular bakery, cafe, and restaurant located at 2500 West Hundred Road in Chester, Virginia, United States. Known for its delicious coffee, baked goods, and breakfast sandwiches, Dunkin' is a go-to spot for a quick and satisfying meal. Whether you're looking for a grab-and-go option or a cozy place to sit and enjoy your food, Dunkin' has you covered. With a wide range of menu items and a convenient location, Dunkin' is the perfect choice for your next meal or snack.
Reviews
"The best Dunkin around!! Staff is amazing...the work flow is impeccable."
"Tried to give this location several chances. Orders are always wrong, missing something or the coffee is a fraction of the amount that is supposed to be in the cup. Respect for being up stupid early in the morning and that is as far as my positive praise reaches. If you want your order to be correct and the actual amount you are shelling out I highly recommend you do not attempt this place."
"My coffee was good but with my other coffee it did not taste good. All the other locations have been good though. Looked a little dirty... Pepperment mocha tasted good though..."
"Poor customer service. I ordered coffee be ready at 6:30 AM. When I arrive at 6:40 the coffee was not only not ready as requested and expected., but I was given attitude as to why it was not ready. After spending over $75 for poor customer service and not getting the product request on time. Don’t worry this will not be a problem. I’ll spend the rest of my money for the next seven days buying three boxes of coffee at Starbucks across the street. Why you ask ? Because I don’t mind paying a bit more for actual customer service. Thanks Dunkin’ Donuts for the awesome service with statements of “ we are busy” and “ we could have made it at 5am so it would be cold now” Well you could’ve had my business for the rest of this business trip or any others in the future however I too am busy and you wasted my valuable time so, I wont compound that by wasting my money with you."
"Unfortunately, there's not much to say here. This was a bad experience. I'm not sure I've ever had a good one with dunkin if I'm being honest, but this was probably the worst. I'll start with the rude order taker and the insanely loud menu from which you place your order. The lady was extremely short with me and had just a bad attitude overall, and the volume on the menu borde had to have been turned to ear bleeding because good God, that thing is loud, it was just broadcasting this lady's attitude to the entire parking lot and car wash behind. My order was for one large ice coffee, half dozen donuts, and two plain bagels with extra cream cheese. Everything was fine except for my bagels, which were half damp with cream cheese and the other half basically dry. Not a huge deal, figured I'd go in for more cream cheese, so I walk in and a very nice employee eventually gets asks me if I needed help, I said yes and explained, I then handed him my bagels and as he grabbed them I felt his hands and they were SOAKING wet, I believe he had just finished using the rest room and hadn't dried them. Anyway a little grossed out, I watched as handled my food in the back where they food is made, he put some gloves on and then asked if I'd rather just have it on the side rather then him put more on the bagels, I said sure and he went to go find packets of cream cheese. Well he couldn't find any, so instead of talking to me, he just grabs a cup and a knife and gives me a small coffee cup of cream cheese, and puts it in a bag with my bagels and hands it to me. The paper that wrapped my bagels was wet from his hands before he put the gloves on, and overall, it was really just kind of a poor effort to make the order right. Nice guy, but terrible service, the other employees didn't really seem any better. Couldn't tell you which female employee was the one that took my order they all seemed agitated. Everyone looked lost or had a bad attitude except for one younger black gentleman who was very professional and polite. I think it's important to include this as if this is reviewed by management. He should not have to suffer for the rest of his teams faults and shortcomings."
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