Annapolis Gardens

"Horrible service! Literally did an application back when my mom was approved it’s been over 5-6yrs , new people always in office and they never know anything .every-time you call everyone has a attitude, because your checking the status of where you are on there waiting list.they will move the residents that’s already living there into new units but don’t update that waiting list. As they should know Annapolis is very small… I know people who have applied and got right in. I guess it’s who you know in that office ."

"I have lived in this neighborhood for over 10 years. The excessively high turnover in management, as well as staff in the management office, have made things quite problematic for the residents. This high turnover has resulted in mismanagement and disorganization. One positive is the current maintenance staff comprised of Dave Matthews and Jeff Harrison. Both are hard working men that do a thorough job. A majority of the repairs in my home have been done by Mr. Harrison. Each time he shows up to my home his demeanor is very friendly and professional. He never rushes through a repair job and he always makes sure that things are repaired correctly."

"Up until this year my experience has been good. As of this year they have been not applying my rental payments since May, I've gone to the office countless times giving them copies of money orders and receipts showing the rent has been paid. In the most recent case I went to the leasing office to renew my lease and asked them to make sure their records were correct, she stated that they were. This was 10/28/2019, then 10/31/2019 I get a notice stating I haven't paid my rent again. At this point I'm super frustrated, I don't know if it's because of the constant change in management that's causing poor account or just incompetence at this point. We've have over 6 property managers this year alone."

"Stay away from this property! They are very rude. You cant see any units until you get approved. I think this is a very poor way to manage a community. Why should I pay a app. Fee for something I cant even see. I understand this is a low income neighborhood doesn’t mean you can treat people poorly. My experience was horrible!! I will take my money elsewhere!"

"I called today to inquire about an apartment and the woman answering the phone had a repulsive attitude. After explaining that I was looking around the general area and checking for openings - she interrupted with "we only know our property and we don't have openings- call next week ok?". She was more than ready to get off the phone. She made assumptions I was asking for July and when I told her I had a few more questions she told me to leave a message for the manager. Why are you answering the phones if you cannot answer questions about the property? Surely you know about your place of work, right? It's clear this place isn't interested in potential renters. I cannot imagine what a lack of priority you would be if you already lived on this property. Update: I did leave my contact and the manager never got back to me. Imagine having a real issue with your apartment and living here. Not worth it."