Metro Wine & Spirits

"In the realm of spirits and brews galore, there’s a store that stands out, not just folklore. With shelves stocked right, and prices so bright, it’s a haven for those seeking a drinkable delight. The staff, with their knowledge so vast and keen, guide you through aisles of liquid dream. And there’s a twist, for those feeling lucky, a DIY lottery spot, making jackpot chasers feel plucky. In a market of many, this place is a find, where value and selection beautifully intertwined."

"I ordered via Instacart, TWICE, and reordered the same items, they canceled my orders after pick up by the driver before delivery!!! How and why? I really don’t understand! The prices are low in Instacart, maybe too good to be true, I would never order online with them ever again!"

"I ordered delivery with Uber. They took over 2 hours and then cancelled my order. Totally ruined my evening plans! Wouldn't order from them again ever!! And Uber charged me $15 on top of that."

"I'm happy to find a very nice wine store in this town where my daughter has recently moved in. The owner was very friendly and helped me to choose several bottles of wine. I will come back again whenever I come to Washington DC!"

"The store may be fine, but I found their delivery service and customer service to be dysfunctional. I placed an order online for delivery and selected a delivery window of 11am-12pm when I knew I had no work calls. I get a text and then a call around 2pm that they are trying to deliver. I answered but was actively involved in a work call and couldn't meet him. I got an email that night telling me my order had been delivered. I responded that it had not and to please let me know what was going on. No response. I called the next day and they said they'd try to deliver that afternoon between 4:30 and 5. A little before 6 I get another text that the driver is on their way and waited for a call so I could go meet him. I never received a phone call, simply a text saying the delivery attempt had been canceled. I called the store and they asked if I could come pick it up at the store, which I did, however they refused to refund me the $16 I paid in delivery fees. One of the clerks said that I should be able to get a refund and he'd let me know if I wouldn't, but 2 weeks later, no notice and no refund. No one ever responded to the multiple emails I sent about this either. So if you're considering a delivery order or looking for consistent customer service, I recommend trying somewhere else."