Whole Foods Market

"Very cutting-edge store, the first Whole Foods to open with Amazon's Just Walk Out technology. However, the other recent review from a Local Guide has some inaccuracies. You are *not* required to use the Just Walk Out technology. There are traditional self-checkouts if you prefer. When you enter the store, you choose which way you'd like to shop. If you do want to use Just Walk Out (and I recommend it), you do NOT need to be a Prime Member. You can use an in-store code from the Amazon/Whole Foods app, set up palm scanning (Amazon One), or use a credit card. Just Walk Out cuts out so many steps from shopping. You can put things into your bag as you shop, and you don't have to take them out again until you get home. I was so impressed with how well it works, even with complex items like loose bars of soap set out on a table, the self-serve hot bar/salad bar (which is priced by the box here), and the deli. As of November 2023, this store has eliminated the entry gates. You can walk in freely like any other grocery store. When you are ready to check out, you can go to self-checkout, or you can head straight to the Just Walk Out exits, scan your phone/card/palm, and be on your way. The selection here is exactly what you'd expect from any other Whole Foods. It's really impressive how the Just Walk Out technology has been scaled up to a store this size, with such a large selection. The quality is great. I went out of my way to shop here because I'm a fan of the technology. I can't wait for this to come to a neighborhood closer to where I live."

"Shelves were half empty and produce looked very unfresh. Not to mention, everything overpriced and looking awful and half expired. Would not set foot in this store anymore. Asked to speak to a manager but no one showed up. Such a shame. Really for what they are charging people, they should make more effort to keep the store stocked and put fresh stuff."

"I love this shop from south bend. Tried it here in Washington, a bit more fancy and I love it."

"The selection at this WFM is probably the worst I have seen especially in terms of fresh fruits and vegetables. Cut deli meats I’ve bought here went moldy within a couple of days. They did refund me, but it still takes time to go to a store and back. It is possible that both things happened because food turnover is quite low since not so many people come here for groceries. I don’t mind the just walk out feature much, although it does make everything look artificial and a bit creepy."

"I usually give Whole Food stores a 5 but this one does not have dispensers for plastic utensils like every Whole Foods I've been to had. The dispensers have been proven to save plastic because people use less when items are dispensed one at a time. Instead, there are only packages of utensils which included a knife which I didn't need. This is a BAD corporate decision and I hope they change it soon."