Whole Foods Market

"Great organic supermarket. A bit overpriced but can actually find great stuff here. Totally recommended! Extra: please go through the cookie section on first floor, it's amazing!"

"I love how fully stocked this Whole Foods always is, which is the only reason I gave it 2 stars instead of 1. Young lady who worked the customer service desk on 1/12/2024 at 5:30pm should perhaps be given a different job, she did NOT want to be there. I came in to inquire about returning an item that I had delivered from Whole Foods (not Amazon fresh) via Amazon. At first she said I can’t do it unless I have a paper receipt, then she said she can’t do anything because it was through Amazon and I need to call them first. After a google search I understand what she was trying to say but she could have explained it better and with less attitude. I gave up on returning the item and said I would just keep it but I was holding a heavy water case and I ended up also picking up the correct replacement for the item I came to return. When I asked her if there’s any way I could just check out with her since it’s only 2 items she said no at first. I explained that the water case was heavy and it would really help me if I could check out here and she finally agreed to help me check out but of course she had to let me know that that’s not her job right now but she will help me just this time. Overall felt like I was begging this woman to do her job. For someone working customer service she really wasn’t in the mood to service any customers. Disappointing."

"Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.[5] A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections.[6] Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019"

"I’ve been shopping at the Foggy Bottom Whole Foods for six years because it’s the only real grocery store in the neighborhood, and the best way I can describe it is utterly dysfunctional. If this store were a nation, it would be a failed state. Basic items like half and half are routinely out of stock. The produce is appalling (moldy tomatoes and rotten peppers are the rule rather than the exception). Products are regularly sold beyond their expiration dates. The deli is open arbitrary hours that seem to change based on whenever someone feels like staffing it, and even when it is theoretically open good luck finding someone to help you. And of course, there are the lines; waiting 20 minutes is normal, but waiting 40 is certainly possible on any given day. The root cause of these problems is obvious: neither management nor staff cares one iota about the quality of their work or the customer experience. They simply don’t. Whether you’re trying to purchase from the deli, the bakery or the coffee bar, there’s a sense that you are inconveniencing them; at the cash registers, staff sometimes refuses to speak to you. The consistent level of rudeness is surprising even by DC standards. Still, one could write this off if the store delivered on its mission to provide fresh, high-quality groceries. It doesn’t. Every single shopping trip is a hassle. And the truth is that it’s never going to change, because this store is the only option other than Trader Joe’s (which offers mostly prepared and packaged foods). Given that, there is no reason for me to write this review. You, dear reader, are still going to shop there. Just like me. Still, I feel the need to express the degree to which I find shopping at this location to be a miserable, frustrating and disheartening experience — one that often leaves me thinking about what exactly is wrong with society. May 2023 update: they have given up and completely closed the deli. RIP cold cuts."

"I agree with some reviewers that the staff has a “I don’t care” attitude but I also know they are likely over worked, underpaid, and treated particularly poorly at least once a day by a customer. As far as the contents of the store goes, they normally have a wide variety of delicious foods. I recently purchased salmon and avocado sushi (my FAVORITE) but was slightly disappointed to find that they didn’t have any with spicy mayo sauce. The prices on the sushi differed widely. I bought a 9 piece salmon & avocado roll for $10 when an 8 piece was going for $12- maybe mine was older? Idk. Oh and I absolutely ADORE their raspberry cupcakes!! Be sure to get one if you can! (Even if you don’t normally like Whole Food’s cake- you’re going to love this one!!”)"