The Fitzgerald at UB Midtown

"As a resident living at this apartment for more than three years, the new apartment property really brings me horrible nightmare. I’ve also encountered some discourteous behavior at the front desk that has left me concerned about the possibility of unfair treatment due to my ethnicity. On September 25, as my boyfriend and I were trying to address an issue regarding our returned packages, the front desk lady was not only unhelpful but also displayed a level of unprofessionalism that was frankly shocking. Rather than assisting us or trying to understand the situation, she attempted to shift the blame onto me. It seems unreasonable for the front desk to expect residents to notify them about every package that isn't in the returning box; there should be a system or communication protocol in place for this. More concerning was her attitude. We approached her looking for a solution, and instead of accommodating or cooperating, she chose to be confrontational. As residents, we do expect a certain standard of service and professionalism, especially when addressing concerns or issues we might have. Lastly, I like to address the fact that after the interactions we had with front desk she shamelessly tries to told other residents about it. This has been a recurring concern, and we believe it can be streamlined with better communication and a more effective system."

"I moved here in April and I can say this was the most stress free move ever. The staff was and has been patient effective and understanding. They have always assisted when I needed. Maintenance has been very attentive and punctual…. I love it here…..The PM and staff have made this the easiest and most comfortable place to live"

"I lived here for one beautiful year and the only downside was that my apartment faced the train tracks so as a person who works remotely- the noise was overwhelming. If it wasn’t for the train noise, I would probably have stayed longer. Honestly those apartments near the tracks are way overpriced- I would highly recommend NOT picking one of those. It’s louder than you think. I especially loved the benefit of a concierge and having someone to collect my food deliveries and packages. La’Cara is such a kind and warm presence and she always greeted me by name! Small touches that really went far. I would definitely stay at a bozzuto property again, this was a great spot for my first year in Baltimore."

"I lived at the Fitzgerald for 2.5 years, and I loved it! The building is excellently managed. The staff all remembered our names--which is surprising given how many people live there! The building was always clean, maintenance requests always promptly responded to. The pool is awesome. The location is very convenient, especially for couples who may have a partner who works in Baltimore and a partner who works in DC. Even upon moving out, the building has gone out of its way to ensure the process is smooth and not trying to squeeze every penny possible from us. Also, LaCara is the best concierge ever! Thank you guys for a great few years."

"I just finished moving out of my apt room over the weekend and it was bittersweet for me. I can't say enough good things about being able to live here. 1) The location was PERFECT, all I had to do was just walk up the sidewalk to MICA, the light rail was right next to the building, Penn Station was only a block away, I could walk to a lot of places since I didn't have a car. I felt safe living here and even though there could be a lot of noise from the trains, cars and sirens, it all became white noise to me. There were even 2 eating places attached to the building. The Brass Tap was so good!! (Highly recommend) and Noona's (unfortunately didn't get the chance to try it out) 2) The staff is super friendly and were always able to answer any questions or concerns I may have had. Whenever I would walk through the front lobby, whoever was the receptionist was, they always greeted me with a hello or ask me how my day is going. After long days at school, it was nice to be greeted like so. The amenities at the Fitz were amazing. If I couldn't focus in my room, I was able to go downstairs and work at one of the tables or use the conference room. My one suggestion is I wish there were a few more outlets in the common area especially around the high tables. Even though my time was cute short due to covid, the pool area and the small yard with the firepit were great places just to relax. The gym was great because all I had to do was go downstairs to use it instead of walking to MICA to use their gym. 3) The views from my room were AMAZING especially since I was on the 7th floor. I am for sure going to miss them 4) Being able to live here helped me to grow as an individual and I had support from the staff here which made things easier. Before living here, I was so nervous because I didn't think I would be able to manage living on my own especially in the city. But as I said earlier, the location was perfect and everything included really helped me to adjust and become comfortable. I would abosolutly recommend others to living at the Fitzgerald!"