CVS

"This location is horrible. I am transferring all of my prescriptions elsewhere. The drive-thru window is never open anymore and they don’t even have a sign stating that, so you just wait there for a few minutes with no acknowledgment before you have to just park and walk inside anyway. Once inside, don’t expect to be helped quickly. Last time I was here, they handed me somebody else’s medications without even confirming the date of birth or anything. After always having a poor experience here, that was the last straw and I won’t be coming back."

"Angela is a very bad employee. I made a reservation for shingles, but they told me to come next time because the date for the shot wasn't available yet. I made a reservation for the next time, but when I went, they said I had gotten the shot before and couldn't give it to them. I don't understand how they can record that I got an injection I didn't get, and I'm really angry at Angela's very unfriendly service. In the end, I had to call the head quarter and talk for a long time and I went to another branch to get the injection. Angela is the worst pharmacist I have ever met."

"I scheduled 2nd dose of HepB in person with the pharmacist who insisted to come on time. On the day of vaccination, the pharmacist says they have problem with storing vaccine and my appointment isn’t even in the system? I literally booked with the same pharmacist.. Drove 20 mins to this town for nothing. Won’t return."

"I am very displeased with the lack of care and way too casual attitude at this store. I shopped at this store recently and left my debit card by mistake. When I went back to retrieve it, the front counter associate remembered me and said she stored my card in a safe place. When they went to retrieve the card it wasn’t there. I was informed that my card was thrown away. I am extremely upset that they would throw a debit card away. I left my contact information for the store to call me just in case the information I received was a mistake and no one has called. I will continue to escalate this issue to find out why my card was thrown away. They seemed too casual about this issue."

"As a fellow pharmacist venturing into this pharmacy for the first time, I am repulsed by the lack of customer service and empathy that pharmacist Angela displayed. I was picking up a prescription from urgent care that was called in the day prior. I am more than aware of condition of retail pharmacy at present, so I decided to come the next morning to pick up said prescription. For greater measure, I called before coming to the pharmacy and was told my prescription was not ready, but it would be at 10:00 am. I arrive at 10:45 and the script is still not ready. Angela tells the technician that “if they just pop up they can have a seat and wait 15 minutes,” rather than doing her due diligence and learning the script was actually late. An apology would have been sufficient. What’s interesting about the entire exchange is that Angela had no issue discussing how long she had been a pharmacist with the gentleman behind me. Unfortunately, this is not surprising for reasons I will not state here. Completely unacceptable behavior! It seems Angela has forgotten the oath we both took. I will NEVER return to this location!"