SNIPES

"I went in there with my boyfriend to look for some things as we did some Christmas shopping and while the store itself is fine, we did not have a great experience with the employees, in particular the cashier who helped us. I did not catch his name, but he was a young Latino guy with a slight big build. So rude and off-putting unprovoked, trynna get smart with us over basic questions that were politely asked. His answers came off more idiotic than belittling as hard as he tried, we just had to laugh it off in the end after we left. I know working in retail is hard but there’s no need to treat people like that."

"I came into the store on Black Friday. A young gentleman named Brandon greeted my family as soon we walk-in and quickly assisted us. No other store was available to give us a warm welcome. While it was extremely busy in the store I ever had such a great experience buying clothes and shoes until he knew what to do down to product knowledge and prices on top of his head, even with him helping other customers at the same time while assisting my family needs down to a outfit. I never wrote a review about anybody before but he’s a very polite & patient young man and will go far in life. I appreciate your time and efforts !"

"If I could give this review less than one star I would. I never knew this store existed. I was told about a new pair of Jordan’s that came out and had recently bought my daughter outfits to match them unknowingly so why not. I arrive at the location in PG Mall. The manager was rude as ever. She literally doesn’t know how to talk to people. I was warned about her but thought nothing of it because people are people. I work in a male dominantes fast paced industry but I promise you we have more diplomacy in our aggressive sound bites then she. Long story long I had asked for the shoe to try on she said no because if the she gets dashed it becomes unsellable. That’s the biggest lie I worked high end retail prior to being in corporate America but I let it go. I then asked Can I buy the shoe and the return it if it doesn’t fit. The young man said no. He ended up waiting till she walked out so my daughter can try on two pairs of shoes prior to purchase. This only happened because I asked who else in the mall had the shoe. At checkout the young lady at the register was talking on the phone to an employee in the back and chewing gum. At this point I was ready to go. I truly try to support retailers that are in marginalized communities and have brown people employed but I’ll keep my money where I’m valued and respected. You just don’t present yourself like that or treat people anyway you feel. I manage over 200 people of all races and creeds. I don’t present myself that way to them, coworkers or the client. You just don’t present yourself like that period."

"I drove all the way to the store during the hours they said they are open (1:30 pm - Monday). The store was closed and they said they were “doing inventory.” Why is this being done during the hours they are supposed to be open. They also told me they have no idea when they will be finished doing the inventory. I came to purchase a specific item and was unable to. I will not be shopping with Jimmy Jazz anymore. Ridiculous. Inventory should be done when the store operating hours are finished."